Settings and activity

73 results found

1. send automated sms link from IVR key presses

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 22, 2024

2. Retrieve deleted conversations

   40 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 14, 2024

3. Live CHAT Support

   2 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 8, 2024

4. Idle behavior shows users offline even though they are available and logged into RC.

   142 votes

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   Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 7, 2024

5. Separate call recording announcements for internal and external calls

   31 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 5, 2024

6. Update Notifications to SMS functionality

   13 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 5, 2024

7. Over-riding a custom rule

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 1, 2024

8. SMS Auto-Forwarding

   92 votes

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   Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Jul 22, 2024

9. Incoming Fax Settings

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Jul 16, 2024

10. Integrate GoHighLevel, or LeadConnector, with App Connect

    72 votes

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    21 comments  ·  Developer Platform, APIs, & Integrations » Integrations: App Connect  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminByrne (Group PM, RingCentral) responded

    We are excited to announce that a new GoHighLevel integration for RingCentral has been released by our community via App Connect. Go here to learn more:

    https://ringcentral.github.io/rc-unified-crm-extension/crm/gohighlevel/

    Alec supported this idea  ·  Jul 15, 2024

11. Add dropdown menu for department section when creating new user.

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Jul 11, 2024

12. Adding a timed message to our hold music

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Jul 9, 2024

13. Need Unique inbound call analytics on the analytics graphs

    7 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Jul 3, 2024