Settings and activity

81 results found

1. Enable the addition of additional desk phones to the Ring Group while still allowing users to be added to the Call Queue.

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Sep 11, 2024

2. Shared SMS were multiple users can receive and send SMS on specific number

   1,446 votes

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   Implemented  ·  342 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Sep 11, 2024

3. Outbound Automatic Voicemail Drop

   276 votes

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   Future Consideration  ·  57 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Sep 10, 2024

4. Ability to create sms group name

   12 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Sep 4, 2024

5. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   343 votes

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   Planned  ·  105 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Sep 4, 2024

6. SMS usage of main RC number to be available for all users

   74 votes

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   Future Consideration  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Sep 2, 2024

7. Shared Voicemails: Increase number of voicemail boxes per co-recipient

   156 votes

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   Under Review  ·  34 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 26, 2024

8. Turn Off Extension Dialing Options

   70 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 22, 2024

9. send automated sms link from IVR key presses

   21 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 22, 2024

10. Retrieve deleted conversations

    44 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 14, 2024

11. Live CHAT Support

    2 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 8, 2024

12. Idle behavior shows users offline even though they are available and logged into RC.

    156 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 7, 2024

13. Separate call recording announcements for internal and external calls

    33 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 5, 2024

14. Update Notifications to SMS functionality

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 5, 2024

15. Over-riding a custom rule

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 1, 2024

16. SMS Auto-Forwarding

    107 votes

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    Under Review  ·  30 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Jul 22, 2024

17. Incoming Fax Settings

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Jul 16, 2024

18. Integrate GoHighLevel, or LeadConnector, with App Connect

    73 votes

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    21 comments  ·  Developer Platform, APIs, & Integrations » Integrations: App Connect  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminByrne (Principal Product Manager, RingCentral) responded

    We are excited to announce that a new GoHighLevel integration for RingCentral has been released by our community via App Connect. Go here to learn more:

    https://ringcentral.github.io/rc-unified-crm-extension/crm/gohighlevel/

    Alec supported this idea  ·  Jul 15, 2024

19. Add dropdown menu for department section when creating new user.

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Jul 11, 2024

20. Adding a timed message to our hold music

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Jul 9, 2024