Settings and activity

70 results found

1. Idle behavior shows users offline even though they are available and logged into RC.

   135 votes

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   Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Alec supported this idea  ·  Aug 7, 2024

2. Separate call recording announcements for internal and external calls

   28 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 5, 2024

3. Update Notifications to SMS functionality

   13 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 5, 2024

4. Over-riding a custom rule

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 1, 2024

5. SMS Auto-Forwarding

   87 votes

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   Under Review  ·  24 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Jul 22, 2024

6. Incoming Fax Settings

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Jul 16, 2024

7. Integrate GoHighLevel, or LeadConnector, with App Connect

   69 votes

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   20 comments  ·  Developer Platform, APIs, & Integrations » Integrations: App Connect  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminByrne (Group PM, RingCentral) responded

   We are excited to announce that a new GoHighLevel integration for RingCentral has been released by our community via App Connect. Go here to learn more:

   https://ringcentral.github.io/rc-unified-crm-extension/crm/gohighlevel/

   Alec supported this idea  ·  Jul 15, 2024

8. Add dropdown menu for department section when creating new user.

   16 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Jul 11, 2024

9. Adding a timed message to our hold music

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Jul 9, 2024

10. Need Unique inbound call analytics on the analytics graphs

    7 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Jul 3, 2024