Settings and activity

153 results found

1. Enable press 1 to answer call when a call is routed to a coworker with an external number as routing from a direct phone number.

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Sep 10, 2026

2. Use same email address use for multiple extensions

   32 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Sep 10, 2026

3. Enable Call Forwarding to Distinguish Between Voice and Fax Calls

   19 votes

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   New  ·  5 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Sep 9, 2026

4. Presentation Mode for RCV

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Sep 3, 2026

5. Advocating Industry Support for SMS Messages Beyond 10 Segments

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Sep 2, 2026

6. Allow Managers to Access Analytics and Call Logs for Specific Users Only

   5 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Sep 2, 2026

7. Missed Call Notification for Numbers in Inventory

   4 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Aug 31, 2026

8. Ability to change Company Main number type to Voice only

   38 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Aug 24, 2026

9. Share contacts in real time without using csv file or uploading file in external shared directory

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Aug 24, 2026

10. Allow account users to dial the last 4 digits of their main line from any authorized phone or internal extension to bypass normal main line

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Aug 24, 2026

11. Retain the main number as SMS outbound caller id.

    48 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Aug 21, 2026

12. Fax Cover Page using the Ringcentral App desktop

    7 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Aug 21, 2026

13. To configure the RingCentral AI Receptionist to transfer calls to a Message-Only Extension using the 'Search Extension' option under 'Add R

    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Aug 21, 2026

14. New template for Workflow Builder

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Aug 12, 2026

15. Enable Call Recording by default when adding new users when Automatic Call Recording is active on the account

    18 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Aug 11, 2026

16. Custom Prefix Labels for Company Phone Numbers

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Aug 10, 2026

17. MS Teams live transcription on Deskphone

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Jul 28, 2026

18. Separate the do not disturb and call queue status

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Jul 21, 2026

19. Shared contacts

    38 votes

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    New  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Jul 21, 2026

20. Automatic App Update whenever re-using old Extensions

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Jul 21, 2026