Settings and activity

155 results found

1. Call Masking for credit card transactions need to be available for mvp plans.

   40 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Harvey supported this idea  ·  Feb 24, 2026

2. Outbound Caller ID: Separate Queue numbers and IVR numbers

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Feb 24, 2026

3. voicemail transcript

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Feb 24, 2026

4. Custom Rule for Internal Transfer

   18 votes

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Feb 23, 2026

5. Disable notification indicator for received and unread faxes on the RC app

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Feb 23, 2026

6. AI call summary in the admin portal

   28 votes

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   New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Feb 20, 2026

7. Recover call recordings for past 90 days

   121 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Feb 20, 2026

8. Super Admin Can View any Message/FAX/Voicemail

   76 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Feb 20, 2026

9. Business SMS Booster (Shared SMS Inbox) Functionality on RingCentral Mobile App

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   35 votes

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   New  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Feb 20, 2026

10. Disable zero dialing on call queue

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Feb 20, 2026

11. Auto Text from IVR menu

    6 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Feb 17, 2026

12. Allow Limited Extension as Forwarding Number of User Extensions

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Feb 17, 2026

13. Implement a delete all button for Personal Contacts

    26 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Feb 17, 2026

14. Ability to remove the deleted users from the performance report

    33 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Harvey supported this idea  ·  Feb 16, 2026

15. Outbound Caller ID Name on Call Queue

    24 votes

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    New  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Feb 13, 2026

16. Customizable IVR Prompt Repeat Count or Additional Key Press Setting

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Feb 13, 2026

17. iMessages to work on RC app

    18 votes

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    3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Feb 13, 2026

18. Use click to dial in excel

    8 votes

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    2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Feb 12, 2026

19. Disable Automatic Resolved Tagging & Retain Message History

    44 votes

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    New  ·  16 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Feb 10, 2026

20. ability to send fax using the call queue number

    11 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Feb 6, 2026