Settings and activity

55 results found

1. Eliminate silent delay in between IVR messages

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harwin supported this idea  ·  Oct 26, 2026

2. AIR Minutes

   7 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Harwin supported this idea  ·  Oct 26, 2026

3. Call Recordings for Park Calls

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Harwin supported this idea  ·  Oct 21, 2026

4. Live Call Translator

   6 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Harwin supported this idea  ·  Oct 19, 2026

5. Remove SMS assign, reassign and resolve option on shared SMS

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Harwin supported this idea  ·  Oct 13, 2026

6. Trigger Lead Capture Questionnaire Based on Intent (e.g., “Sales”) in AI Receptionist

   10 votes

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   Harwin supported this idea  ·  Oct 13, 2026

7. ability to customized the message is SMS reservation

   7 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Harwin supported this idea  ·  Oct 13, 2026

8. Allow the "Auto-record meetings" for Personal Meeting ID

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Harwin supported this idea  ·  Oct 6, 2026

9. Callback Outbound Caller ID

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Harwin supported this idea  ·  Oct 2, 2026

10. To be able to remove the symbol sign "+" on the faxes we receive as PDF. Or able to customize the name of the PDF fax files we receive.

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Harwin supported this idea  ·  Oct 1, 2026

11. speaker diaritization

    9 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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    Harwin supported this idea  ·  Sep 30, 2026

12. SMS Default Outbound Number & Message Indicators

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harwin supported this idea  ·  Sep 25, 2026

13. Group SMS from External Number

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harwin supported this idea  ·  Sep 16, 2026

14. User level option to delete Team on RC app

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harwin supported this idea  ·  Sep 15, 2026

15. Call Forwarding for Limited Extensions

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harwin supported this idea  ·  Sep 2, 2026

16. Option to create a workflow for Call Queue

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Harwin supported this idea  ·  Aug 28, 2026

17. leave off deactivated users from adoption and usage report

    5 votes

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    Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Harwin supported this idea  ·  Aug 21, 2026

18. Total Call Duration in Admin Portal Call Logs

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harwin supported this idea  ·  Aug 20, 2026

19. Ensure compatibility with the Yealink T46U Version 2 running firmware version 87

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Harwin supported this idea  ·  Jul 30, 2026

20. Call Queue Notification

    17 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Harwin supported this idea  ·  Jul 29, 2026