← RingCentral Ideas

Settings and activity

31 results found

  1. Read notification for RingCentral messages

    172 votes
    56 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    Future Consideration  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    September 2023 UpdateThank you for your responses and feedback everyone! Product has completed their research into this possibility and have confirmed that at this time, the feature is not on any upcoming roadmaps. With this update, the status for the idea has been changed to Future Consideration. Hello everyone, Thank you for your interest in this idea. As our product managers are researching this feature, they'd like to know if you want this to be for Direct Messages and Teams, or just Direct Messages? Please leave your feedback and use case via comment. Thanks all!
    An error occurred while saving the comment
    Jimbo commented  · 

    We would really like this feature. Please reconsider

    Jimbo supported this idea  · 

  2. To add multiple devices on ring settings on user extension to ring at once

    4 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Jimbo commented  · 

    We cannot have a desk phones and mobile/desktop apps ringing at the same time when selecting users to ring at the same time as each other. This is a severe limitation- please get this fixed!

    Jimbo supported this idea  · 

  3. Ability to download bulk users on SMS campaign

    23 votes
    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jimbo supported this idea  · 

  4. AI Notes is automatically turning off after logging back in

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jimbo supported this idea  · 
    Jimbo shared this idea  · 

  5. Add AI Notes to the API

    12 votes
    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jimbo supported this idea  · 

  6. HUD List Vertical Format vs Horizontal Format option

    40 votes
    New  ·  7 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Jimbo supported this idea  · 

  7. Rc for Hubspot bulk SMS

    1 vote
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
    How important is this to you?
    Jimbo shared this idea  · 

  8. reply to specific texts in the conversation

    8 votes
    New  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jimbo commented  · 

    AGREED! We just text enabled our business numbers and this has been a pain point for anyone doing high volume and responding to specific groups of orders and information. We do fast paced business and the ability to REPLY to specific messages is CRITICAL for our biggest customers.

    Jimbo supported this idea  · 

  9. Auto-text for unanswered phone calls

    17 votes
    Planned  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jimbo supported this idea  · 

  10. Stop second incoming calls from continually ringing over the top of an existing call

    28 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jimbo supported this idea  · 

  11. Global Contact Sharing of your personal contacts to people in your company

    13 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jimbo supported this idea  · 

  12. Desk Phone and Desktop application Sync

    98 votes
    Planned  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jimbo supported this idea  · 

  13. Allow multiple users to respond to the main number texts

    134 votes
    Planned  ·  14 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jimbo supported this idea  · 

  14. Use the app in conjunction with a physical phone

    159 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jimbo supported this idea  · 

  15. Enable AI transcription on Desk phone

    165 votes
    Planned  ·  50 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jimbo commented  · 

    AGREED! Please get this done ASAP!

    Jimbo supported this idea  · 

  16. Rejected calls should not return on the same member on call queue

    22 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Jimbo commented  · 

    We use a team line handled by a call queue and this issue is VERY consistent and causes inefficiency and interruption. Please fix this!!

    Jimbo supported this idea  · 

  17. Schedule Send

    25 votes
    Planned  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jimbo supported this idea  · 

  18. Option to schedule a text for a later delivery

    14 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jimbo supported this idea  · 

  19. Can we schedule a text message to send at a later time? Can we schedule when to send a text message?

    12 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jimbo supported this idea  · 

  20. Add a feature to schedule text messages

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jimbo supported this idea  · 
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