Settings and activity

18 results found

1. Increase Data Retention of Analytics

   38 votes

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   Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Nov 3, 2025

2. Stop others from spoofing our number

   55 votes

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   Planned  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Oct 28, 2025

3. Shared SMS were multiple users can receive and send SMS on specific number

   1,351 votes

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   313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

   John supported this idea  ·  Oct 22, 2025

4. SMS usage of main RC number to be available for all users

   65 votes

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   Future Consideration  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Oct 22, 2025

5. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   129 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Oct 9, 2025

6. Internal Caller ID

   14 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Sep 24, 2025

7. Screen Caller when dialing Operator or when directed to Call Queue

   2 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Sep 22, 2025

8. Multiple recipient for faxes and SMS

   234 votes

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   Under Review  ·  36 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Sep 22, 2025

9. disable the DND function

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Sep 17, 2025

10. Ability to use one email to activate multiple user/extension

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    John supported this idea  ·  Sep 10, 2025

11. Modify Company phone number Site assignment

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John supported this idea  ·  Aug 22, 2025

12. Allow a key press or any Command for Direct Voicemail Routing of a user extension

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John supported this idea  ·  Aug 21, 2025

13. Mass SMS/MMS to Contacts

    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    John supported this idea  ·  Jul 28, 2025

14. SMS Text Message Content word filtering? want to turned it off.

    28 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John supported this idea  ·  Jun 23, 2025

15. Call Queue Pick up on Mobile app

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    John supported this idea  ·  May 23, 2025

16. Ability to **respond** to short code SMS messages.

    161 votes

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    Under Review  ·  24 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    John supported this idea  ·  May 16, 2025

17. Allow multiple supervisors to monitor a call simultaneously

    60 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    John supported this idea  ·  Apr 29, 2025

18. CNAM feature for Canada

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    108 votes

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    Under Review  ·  22 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    John supported this idea  ·  Apr 29, 2025