Settings and activity

24 results found

1. Option to disable outbound calls

   41 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Nico Lim supported this idea  ·  Jun 29, 2026

2. changed email address for email alert notification

   6 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Nico Lim supported this idea  ·  Jun 23, 2026

3. increase lead questions

   8 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Nico Lim supported this idea  ·  Jun 23, 2026

4. adding auto sms bot to main company number

   19 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Nico Lim supported this idea  ·  Jun 19, 2026

5. Fax Extension Forwarding to Dedicated Fax Hunt Group

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Nico Lim supported this idea  ·  Jun 10, 2026

6. performance report - Call Result not tagged as abandoned if will transfer to another extension

   17 votes

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   New  ·  10 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Nico Lim supported this idea  ·  Jun 5, 2026

7. Option for the admin to view who disconnected the call

   45 votes

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   Under Review  ·  11 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Nico Lim supported this idea  ·  Jun 2, 2026

8. Ability to create an AI receptionist with a dedicated voicemail system

   9 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Nico Lim supported this idea  ·  May 27, 2026

9. Allow More Than 10,000 Contacts

   74 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Nico Lim supported this idea  ·  May 20, 2026

10. Ability to Toggle the "All-new RingCentral Video Meetings" Feature Account-Wide

    6 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Nico Lim supported this idea  ·  May 19, 2026

11. Automatic sign-in to Hotdesk phone when connecting to a known network

    9 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Nico Lim shared this idea  ·  May 18, 2026

12. Customize data retention

    74 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nico Lim supported this idea  ·  May 13, 2026

13. "Mute All" Control for Hosts and Moderators of Conference Calls/ Video Meetings

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Nico Lim supported this idea  ·  May 8, 2026

14. Limit the callers to select the IVR keypress options only

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nico Lim supported this idea  ·  May 1, 2026

15. Inbound call that is transferred to a different user should have one call leg call recording using the Admin portal page.

    30 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nico Lim supported this idea  ·  May 1, 2026

16. Capability of identifying the language for SMS

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Nico Lim supported this idea  ·  May 1, 2026

17. Enable Voicemail Queue and Direct Playback in Salesforce

    7 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Nico Lim supported this idea  ·  Apr 28, 2026

18. Ability to receive SMS messaging notification for AT&T phone numbers

    12 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Nico Lim supported this idea  ·  Apr 14, 2026

19. ability to unsent sent SMS

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Nico Lim supported this idea  ·  Mar 31, 2026

20. KPI: AHT per Day per User

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Nico Lim shared this idea  ·  Oct 30, 2025