← RingCentral Ideas

Settings and activity

20 results found

  1. Deskphone pairing play voicemail

    21 votes
    Future Consideration  ·  8 comments  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    GCTI commented  · 

    Adding this feature would be helpful in migrating EOL UC system to UCaaS. It would make the transition easier.

    GCTI supported this idea  · 

  2. Deny call transfer to extension that are dialed incorrectly

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    GCTI supported this idea  · 

  3. IVR Wait

    21 votes
    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    GCTI supported this idea  · 

  4. Have a report which shows all uses who have a divert on their phone

    27 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    GCTI supported this idea  · 

  5. Show Toll-free minute usage in Service Web

    56 votes
    New  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    GCTI supported this idea  · 

  6. Disable "AI is taking notes" when on call

    136 votes
    33 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    GCTI supported this idea  · 

  7. Ability to search within a conversation history.

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    GCTI supported this idea  · 

  8. RingCentral Admin Blocking of Calls Should Have the Option on Creating or Including Do Not Call List for the Users

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?

  9. Do Not Call List for UC Customers

    23 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    GCTI supported this idea  · 

  10. Do Not Call list for RingEX

    27 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    GCTI supported this idea  · 

  11. Park calls from the CX platform for both CX and EX users.

    9 votes
    Under Review  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    GCTI supported this idea  · 

  12. Ability to Disable Changing of Caller ID from RingCentral App

    9 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    GCTI commented  · 

    Have the ability to let a user choose only between assigned a primary number, company main line if applicable, and 2nd Direct Dial number that is specific assigned to that user.

    GCTI supported this idea  · 

  13. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

    34 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
    How important is this to you?
    GCTI supported this idea  · 

  14. Ability to disable pop up on the incoming call using RingCentral app

    64 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    GCTI supported this idea  · 

  15. Message-Only Extension - Admin Activation

    10 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    GCTI supported this idea  · 

  16. Display schedule without clicking Edit

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    GCTI supported this idea  · 

  17. Allow manually entering time for schedules and 24 hour time

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    GCTI supported this idea  · 

  18. Use ringcentral login credentials to login to ideas.ringcentral.com

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    GCTI commented  · 

    It would be very helpful, and more people would participate in the review ideas if you didn't have to log in after click suggestion an idea of you RingCentral client that you are already logged into.

    GCTI supported this idea  · 

  19. Bulk Disable and Delete Call Queues

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    GCTI supported this idea  · 

  20. Call control -- transfer calls by drag and drop

    15 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    GCTI supported this idea  ·