Settings and activity

10 results found

1. Group SMS from External Number

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Angelica supported this idea  ·  Sep 16, 2026

2. ability to remove or hide the Text, Fax and Video Icon in RingCentral for salesforce

   6 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Angelica supported this idea  ·  Aug 25, 2026

3. The customer is requesting a desk phone feature code that allows users to easily forward incoming calls to an external phone number when the

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Angelica supported this idea  ·  Aug 17, 2026

4. Enable SMS/Texting via Shared Inbox Company Number for Multiple Recipients

   13 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Angelica supported this idea  ·  Aug 6, 2026

5. Spam Risk Caller ID to be removed

   266 votes

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   Under Review  ·  51 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Angelica supported this idea  ·  Jul 20, 2026

6. AI Receptionist: After-Hours Scheduling & Unresolved Call Fallback to Message-Only Extension

   5 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Angelica supported this idea  ·  Jul 10, 2026

7. Prompt for dialing invalid extension

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Angelica supported this idea  ·  Jul 8, 2026

8. Call Queue Display Settings

   16 votes

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   New  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Angelica supported this idea  ·  May 12, 2026

9. guest user to get notification when someone send a message

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Angelica shared this idea  ·  Mar 10, 2026

10. Add User Caller ID option: ability to select User's Name as a Caller ID

    30 votes

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    Future Consideration  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Angelica supported this idea  ·  Mar 4, 2026