306 results found
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Bring the Dial Pad back on the right side of the app
Remove the dial pad from the column next to the Calls and Voicemail tabs. It is more convenient to have the dial pad on the right side so we can easily dial a number from the call history. Or have the option to have the dial pad be dragged on the right side like how it used to.
9 votes -
Nationwide calling to 310xxx numbers for Canada only
For RingCentral to add Nationwide calling to 310xxx numbers for Canada only. In the province of Quebec in Canada, there are a lot of services, like the police, public service, or companies that use these phone numbers. These numbers are always the same format ex: 310-XXXX
2 votes -
Returned call instead of missed call
Customer would like to have a new feature wherein if there is a missed call and they returned the call, it should be tagged as "returned call" instead of missed call
3 votes -
Disable the Accidental Key Press
Disable the Accidental Key Press
If we can disable the key press where in if the caller accidentally press any number or dial key it will do nothing and will not be routed or transferred to other extension where the call is not intended for.
5 votes -
Toll Free number as Caller ID in Japan
The customer is requesting to allow a Japanese toll-free Number as their Caller ID call to a local Japan number. However, this is restricted due to in-country regulations local carriers block the call and set it to auto-busy.
5 votes -
Allow ringcentral app to have a different ringtone for incoming calls than from our personal calls.
It would be helpful to be able to hear a different ringtone when I am receiving a business call from ringcentral's app. Right now, the same ringtone I have for my personal calls is the same for my business calls. The last company I had service with I knew when I was receiving a business call just by the ringtone. This feature would be helpful.
1 vote -
2 votes
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ability to delete rule under forward all calls
delete the rule under "forward all calls"
currently they can disable and replace the rule but they cant totally delete the rule.2 votes -
When extensions are sending a blind transfer to another user/extension the phone should say the callers caller ID not the extension transfer
hen extensions are sending a blind transfer to another user/extension the phone should say the callers caller ID not the extension transferring the call.
2 votes -
7 digit dialing
In the province of Quebec in Canada, there are a lot of services, like the police, public service, or companies that use phone numbers with only 7 digits. These numbers are always the same format ex: 310-XXXX, it seems we cannot dial 7 digits outside number. Can we fix that?
1 vote -
"transfer to held call"
I need to initiate a transfer between the two calls
our last phone service had a "transfer to held call" option1 vote -
Send caller to voicemail when on hold
ability to send a caller to voicemail when it reaches a minute on hold
1 vote -
Ring Central app connection to vehicle audio
Create a feature that allows the Ring Central app to connect to a vehicles audio system. Currently the only way to answer a RC call / connect to a meeting is to answer by physically manipulating the mobile device which is illegal in a number of jurisdictions.
2 votes -
BT Analog bell with to work with BTCW when it's connecte to ATA
BT Analog bell with to work with BTCW when it's connecte to ATA
1 vote -
Auto receptionist
We need an option to redirect or route calls to a different extension when the caller presses an invalid or non-existing extension.
1 vote -
IVR key press
If Multi-level IVR is setup, it should disable call routing for the extension that has the same extension number as the IVR key press choices. Example, if 1 is pressed, the call should not route to other extensions that has 1 if customer pressed 1 twice.
2 votes -
AI Receptionist
This feature should include the following functionalities:
- Work with Multi-site scenarios
- Link to Knowledgebase, both internal & external
- Have a Scheduler (for Healthcare customers)1 vote -
Feature Request : Cisco 8851 to have the users appear as a list on the Corporate directory
Feature Request : Cisco 8851 to have the users appear as a list on the Corporate directory
Details : Having the option to display the list of users in the corporate directory instead of searching for each user
Significance of the feature : allows to easy display on the user list instead of typing the name
Current behavior : only has the option for Simple and Advance search and no option to display user as a list
Brand : BT1 vote -
Set ringcentral mobile app as default app for calling for IOS
Set ringcentral mobile app as default app for calling for IOS
3 votes -
IVR option to type the caller's postal/zip code
I'd love to have a Robust IVR menu, wherein the caller could have the option to type their postal code so they would be routed to the right people based on their location instead of having a dispatch to initially take the call.
3 votes
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