1412 results found
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Caller ID name for RingCentral Australia
Caller ID name for RingCentral Australia
4 votes -
Add the Park button to the dialer
Can you include the Park button on the main menu so it is not hidden behind the three dots.
13 votes -
Whitelist US-Based numbers for US Customers without having them submit International Agreement for Whitelisting.
A US customer disagrees to submit a form that says International Whitelisting Agreement for a US-based number.
We should have a form that whitelists local numbers.5 votes -
Be able to add contact lines to common phones via Admin portal
Hello,
We want to be able to add user contact lines to Common Area Phones via the Admin portal for speed dialing. Currently, we have to do this manually on the Common Area Phone, which can be problematic when the phone is in an area that is not readily accessible. Thank you!
2 votes -
Forward target user should get forwarding user
Subscriber A redirects to Subscriber B. It should be possible for subscriber B to be able to reach subscriber A by telephone despite call diversion being initiated by subscriber A.
8 votes -
Greetings for Outbound Calls
Customer requesting to have a customize greeting every time they make an outbound call.
2 votes -
Disable Incming SMS Only
The customer has an idea for a feature where they can request to disable the inbound SMS only.
2 votes -
Ability to merge two sites but retain individual directory assistance
I want to combine two sites and still keep the white pages and directory assistance listing for both site.
2 votes -
Video Meeting Survey/Poll Feature
Can there be a feature when scheduling video meeting to create a real-time surveys and polls for invitees to participate in like Zoom?
1 vote -
ability to ignore intercom
Need to have an option to ignore intercom calls
2 votes -
Notification before RingCentral App update
It would have been best if they can received an email sooner for their users that their apps are outdated and needs an update. Than they only 24 hours to fix it.
1 vote -
Set up custom rule
Ability to create a custom rule for user extension to user extension only. Add the user extension to the selection of the "Calling me at" section.
1 vote -
ability to add prompts on shared lines
ability to add prompts on shared lines, callers can choose a prompt for a person they want to talk to
1 vote -
Ability to listen to multiple Push to Talk channels at the same time
Since a user can be a member of multiple Push To Talk channels it will be a great help if they can also listen to multiple PTT channels at once.
2 votes -
Remember last used section on Teams app
On the RingCentral Teams deskotp application, the RingCentral app does not remember the last used section when navigating away to other Teams apps/functionality. The RC Teams app always defaults to the Phone tab instead of the area I was previously in.
1 vote -
Remember last used section on mobile app
On iOS the RingCentral app does not remember or resume to the last used section if the app is killed by iOS. This is a feature request for the mobile app to remember the last used section.
1 vote -
Install RingCentral application in batched
I want to be able to install the RC Phone app system wide for all users, without having to install it individually for each user that uses a single workstation.Just like the RC Desktop App.rc phone msi file
16 votes -
Parked Call Banner – Automatically Close the Popup When the Parked Call is Answered
We would like the green Parked Call popup box to automatically close when the parked call is answered. This will be a nice feature to have so that we can be assured that the parked call is answered. Currently, the popup remains open, and we have to manually check to see if someone picked up the parked call, which is inefficient.
11 votes -
Automated Whitelisting for International Inbound Calling
Objective: The purpose of this feature request is to streamline and automate the process of enabling whitelisting for international inbound calling on RingCentral. The proposed enhancement aims to reduce user inconvenience by automatically enabling inbound calling for a particular country if it is already enabled for international calling in the RingCentral Call Rates tab on the service web.Background: Currently, users often face inconvenience and delays when they need to enable inbound calling for a specific country. This process involves reaching out to support, which can be time-consuming. By automating the whitelisting process based on the existing configuration in the Call…
6 votes -
Robocall Reporting
Ability to see how many suspected robocalls come in without disabling feature. A report specific for robocalls only.
2 votes
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