Skip to content

Phone & Messaging

Phone & Messaging

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

162 results found

  1. Allow me to change the keyword I'm searching for without re-inputting all the filters. Currently, when i change the keyword i'm searching for, I have to re-input all filters each time.

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
  2. 1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
  3. I think it would be good to have an AI tool in RingCentral App chats for using chats as knowledge base and get answers using prompts instead of searching.

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
  4. Implement Markdown support within the corporate messenger to enable richer text formatting and improved readability of messages.

    Current Problem:

    Currently, the messenger lacks robust formatting options, limiting users to plain text or basic styling options (if any). This makes it difficult to emphasize important information, structure long messages, and share code snippets effectively. This can lead to miscommunication and reduced readability.

    Proposed Solution:

    Integrate Markdown support into the message composition and display functionalities of the corporate messenger.

    5 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
  5. mplement the ability for users to select and forward multiple messages simultaneously within the corporate messenger. This will significantly improve user experience and productivity, especially when sharing context or important information from a chat.

    Current Problem:

    Currently, users can only forward messages individually. This process is time-consuming and cumbersome, particularly when needing to forward a series of related messages to another user or group. This leads to frustration and decreased efficiency.

    Proposed Solution:

    Introduce a multi-select functionality that allows users to select multiple messages within a chat and then forward them as a single unit to another chat or contact.

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
  6. need option to have a separate greeting for each day of the week. Special announcement greeting for each day.

    1 vote
    New  ·  1 comment  ·  Team Messaging  ·  Admin →
    How important is this to you?
  7. Right now, when you create a new Message Team, it only shows up in the Desktop App. It does not show up in the Mobile App. In order to see it in the mobile app, you have to send a first message to the Team with the Desktop App. Only then does it become visible in the Mobile App. Please change it so that newly created Teams are visible in the Desktop App AND in the Mobile App.

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
  8. Right now, when a new Team is created in Messaging, it only shows up in the Desktop App. It does not show up in the Mobile App... UNTIL you send the first message to the group using the Desktop App, then it shows up in both apps. Please allow new Teams to be visible in both the Desktop App AND in the mobile app.

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
  9. Ability to automatically add/delete the User to a group chat at the time their RC account is created or if deleted they would be removed

    2 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
  10. Feature to have Super Admin the ability to delete another user's group messages in bulk without logging in as that specific user

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
  11. Create team chats with dynamic membership based upon which site or site(s) the users belong to.

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
  12. Scrolling through tasks is currently limited to 18 before you have to click the "All Tasks" button to see the not displayed tasks. I would like to have unlimited scrolling so all tasks are always in the list.

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
  13. An autocorrect feature that actually works and doesn't suggest words that are nowhere to be found in the English language.

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
  14. The customer wants to avoid posting a message in the wrong group, and they think Folders would help prevent that. From what the customer can tell, it only applies to him when he moves teams to folders. Wants to have a way to set this up globally so it applies to everyone's login.

    3 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
  15. The ability to turn direct messaging conversations between two users into group conversations where the new participant can access the old conversations.

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
  16. Schedule messages.
    This request already exists in the SMS channel, but it's so important in Team messaging too! Being able to schedule a message to avoid disturbing a teammate during week ends or late at night is a must have.

    5 votes
    New  ·  1 comment  ·  Team Messaging  ·  Admin →
    How important is this to you?
  17. Currently, the RingCentral App automatically posts task-related system messages (e.g., task creation or completion) in group chats, with no way for team admins to control or customize this behavior. There is a clear lack of flexibility in how task events are communicated within teams. It would be helpful to offer more advanced admin controls — such as choosing whether or not to show these messages, changing where they're posted, or turning them off entirely. Expanding admin settings to allow this kind of customization would reduce noise and better support different team workflows.

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
  18. I would like to add team messaging to the Archiver feature in the admin console under Apps & Resources.

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
  19. customer wanted to have a feature where one of the recipients responded back to group sms only the sender will be able to view it

    3 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
  20. It would be very helpful if Ring Central offered online document editing, similar to Microsoft Teams. Currently, my team is able to share files within Ring Central but must download, change and re-upload. We can't work on documents simultaneously and see changes immediately. I've like to see online file sharing as an included Ring Central feature.

    2 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
← Previous 1 3 4 5 8 9
  • Don't see your idea?