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162 results found

  1. Read notification for RingCentral messages

    173 votes
    56 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
    Future Consideration  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    September 2023 UpdateThank you for your responses and feedback everyone! Product has completed their research into this possibility and have confirmed that at this time, the feature is not on any upcoming roadmaps. With this update, the status for the idea has been changed to Future Consideration. Hello everyone, Thank you for your interest in this idea. As our product managers are researching this feature, they'd like to know if you want this to be for Direct Messages and Teams, or just Direct Messages? Please leave your feedback and use case via comment. Thanks all!

  2. Create threads from messages

    When there are a large number of members in a team it would be nice to be able to create a thread from a single message. This pulls that particular conversation out of the main flow of messages so the conversation doesn't get lost and can be continued by only the applicable parties.

    147 votes
    14 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  3. Delete bulk messages/Conversation in Unified App

    There needs to be a way for admins to delete bulk messages.

    141 votes
    Future Consideration  ·  55 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  4. We can't delete tasks or remove them from already deleted groups.

    We can't delete tasks or remove them from already deleted groups.

    60 votes
    Under Review  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  5. The text is cut off when editing the task

    On RC Classic: When you open a task to edit it, you can press and hold the corner button that allows you to expand the field. This feature is missing in the new app.Why it's useful: When you have a lot more information to add to a task than just a few sentences, it becomes tedious to scroll through a tiny window to see what I was typing. Also, when editing, part of the text is simply cut off and disappears if you save the task. This is very inconvenient and interferes with work. Please fix this bug.

    58 votes
    Under Review  ·  1 comment  ·  Team Messaging  ·  Admin →
    How important is this to you?

  6. Send voice messages over chat

    As a user I'd like to record a quick voice message and send that as an attachment in the chat pane. Like you can do in Whatsapp.Just press a button to record voice, speak your message, then click a button to stop recording. Then send.At the other end, recipient sees the sent file, they click to play the audio, click to stop, click to download it etc.

    49 votes
    Implemented  ·  27 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  7. Remove completed tasks from queue, not delete.

    When a task is marked "Complete", remove it from the tasks, not delete it. RC Classic would remove a completed task, now they all sit there with a line through it offering only the option to "delete". We use these tasks for day to day work flow and to log how tasks are worked if there should ever be a need to reference them.

    36 votes
    Future Consideration  ·  4 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  8. Type code block messages directly, not just via "New code snippet" modal

    All the popular apps for IT firms have the possibility to type code blocks (snippets) directly into the input field, with tripple back-tick delimiters and optional code language spec.Example 1, without code spec, should only be formatted as monospace and maybe try to autodetect code language.It turns out this editor for ideas HAS the tripple backtick functionality so I can not type it here, LOL... i'm gonna improvise testing theplay field should result in1 | testing the2 | play fieldExample 2, with code language spec for code highlighting, like you already do for snippets. php$x = new MyClass(); results in…

    18 votes
    Planned  ·  2 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  9. Messaging: Subfolders

    Currently, you cannot add subfolders in the RingCentral app for organizing messages. Having subfolders would be great to help with organizing conversations, especially when you are a part of hundreds of teams but don't want your sidebar to be full of each individually listed folders. A multi-leveled approach would help maintain a clean UI while boosting efficiency in communicating via chat.

    16 votes
    Under Review  ·  1 comment  ·  Team Messaging  ·  Admin →
    How important is this to you?

  10. RingCentral Desktop App - Multiple Chat Windows

    We are looking to be able to have multiple chat windows open at the same time in the right hand pane of the RingCentral desktop app. If this is something that is not possible, are you able to introduce a message pop out feature?

    15 votes
    2 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  11. Automatically sort teams within folders so teams with recent messages at the top.

    Currently when a team is in a user defined folder the position is set and to reorganise teams a user must drag-and-drop. Would like to ability to activate 'automatic sorting' where a team with an unread message is always placed at the top of the list.'Auto-Sort' should be able to be enabled on a folder-by-folder basis.This behaviour was available in Ring Central Classic but was removed (for unknown reasons) from the new Ring Central app.

    15 votes
    Under Review  ·  1 comment  ·  Team Messaging  ·  Admin →
    How important is this to you?

  12. Admin Role-Managing Private and Public Teams

    All admin roles should have access to or have the option to manage Private and Public Teams

    14 votes
    2 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  13. Verizon Wireless SMS text notification XXXXXXXXXX@vtext.com

    Need to allow Verizon Wireless SMS text notifications from Ring Central admin portal. Any singular users and user groups. All other wireless carriers allow this now, and it currently works. Verizon is not currently working and we need this fixed ASAP.

    13 votes
    New  ·  2 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  14. Ability to send a Scheduled Glip message

    To offer a feature that allows end users to schedule a Glip message to another user. Globally enabling people to send a scheduled Glip message while alleviating message sender concerns about a message notification interrupting the recipient outside of their business hours. (Glip message notifications do not follow user hours).

    13 votes
    Future Consideration  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  15. Message Layout

    In the app for messaging, could the message we sent be on the right side of the screen like in Teams, and the other members messages be on the left side? It's so hard to read right now with everything on the left side.

    13 votes
    Under Review  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  16. Option to Delete Default Team

    Option to Delete Default Team

    12 votes
    Under Review  ·  3 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  17. Message Notification

    When the message screen is the main active window on my computer, I don't get an audible message notification. When another window is active window I get notifications. It would be useful to always get a notification in case I'm away from the computer that way I'll know someone is trying to reach me.

    12 votes
    Under Review  ·  2 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  18. Looking to have Messages panel not collapse if the window is resized

    Both in the RC desktop app and the browser based app if the window is resized the messages panel (favorites, direct messages) collapses unless the window is resized to be larger.It would be nice to have a toggle option to disable this collapsing when resized.

    11 votes
    Under Review  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  19. Time widget in chat

    We always chat with collegues from different time zones and raising questions like:
    - "Is it comfortable for you to have a meeting at 7:00PM EST/08:00AM GMT-6/15:00 (your city/country/etc)"

    I would like to have a button in the message window (right to the text format/file attache/emojis/gif/audio-video message).
    On click:
    - Open a window to type or select date-time from timepicker
    - Click "OK"
    - Add something like: {datetime:2025-05-02T12:30:13UTC} in the message
    - Show it for all users in theris timezone

    I see message:
    - "Would you like to meet at 05 May 19:00 EST?" (my timezone)
    Person sees:
    - "Would…

    10 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  20. Ability to send a voice message blast.

    Columbia University would like a way to send a voice message to all or segment of employees. This message could be an emergency message, president greeting or some type of employee notification such as benefit enrollment

    10 votes
    Under Review  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
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