Separate ring for Desktop app and Mobile app
Call Handling & Forwarding to separately ring Desktop & Mobile Apps
 James
    
 shared this idea
James
    
 shared this idea
      
     AdminJessica Hernandez
    (Community and Social Media Engagement Manager, RingCentral)
 responded
AdminJessica Hernandez
    (Community and Social Media Engagement Manager, RingCentral)
 responded
                  
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       Jon
    
 commented Jon
    
 commentedThis still hasn't been launched - what is the holdup?? This seems like a very common sense feature that should have been added years ago. -One toggle switch for desktop app 
 -One toggle switch for mobile appProblem solved! 
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       MAIN
    
 commented MAIN
    
 commentedAlso looking for this feature! It's wild that my cell phone rings while in meetings when I only want my desktop to ring! 
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       Justin
    
 commented Justin
    
 commentedIt's now coming to the tail end of summer 2025... Will this ever be fixed?! 
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       Andrew
    
 commented Andrew
    
 commentedStill not implemented... Yet another reason why I cannot recommend RingCentral to other companies. If it were solely up to me, I wouldn't have renewed. 
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       Tyler
    
 commented Tyler
    
 commentedI don't see this as an option yet? 
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       Dalton
    
 commented Dalton
    
 commentedIt is now Summer 2025... 
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       Aaron
    
 commented Aaron
    
 commentedHere we are in summer 2025 and as far as I can tell this still hasn't arrived. I want my desk phone and mobile app to ring but not the desktop app, which I will never use to make calls. Requiring the app and desktop to ring together is insane. 
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       Justin
    
 commented Justin
    
 commentedIt's now summer 2025 and this feature is still not implemented! 
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       Jen
    
 commented Jen
    
 commentedWhat is the (new) timeframe for this enhancement? 
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       Neil
    
 commented Neil
    
 commentedYour competitors are able to do this. Time to catch up. 
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       Justin
    
 commented Justin
    
 commented2024 has come and gone, still no feature to separate the mobile and desktop apps ringing... 
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       David
    
 commented David
    
 commentedI want to be able to set the ring order in any way I would like, period. We do not use the desktop app. I need a phone and app on phone to bee separated in ring order for the rules. 
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       Justin
    
 commented Justin
    
 commentedSummer 2024 has come and gone, still no feature for separate ringing of desktop and mobile apps. 
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       Brett
    
 commented Brett
    
 commentedI want the option to use the RingCentral desktop app, but I want to disable all desktop call handling features. I use my desk phone and also my mobile phone app all the time, but I will never use my desktop app to make or take calls. Please make a toggle switch on/off for each device. :) 
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       Jessica
    
 commented Jessica
    
 commentedIt’s past summer of 2024 now. Is this feature still coming? 
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       Lisa
    
 commented Lisa
    
 commentedOk- It's Summer of 2024 now. When is this being released? 
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       Justin
    
 commented Justin
    
 commentedThis is a must! Having both desktop and mobile apps ring together is incredibly annoying when I'm at my desk. 
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       Diane
    
 commented Diane
    
 commentedI want to vote for this request! This is critical to our company. We have an integration with HubSpot and we have 3 pop ups that come in for incoming calls. This is so confusing to our staff. 
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       Eileen
    
 commented Eileen
    
 commentedIs this what's coming Summer 2024? The option for the following: PLEASE create an option to ring to the desktop app prior to the mobile app. Not only is it annoying to have multiple devices ringing, it can create issues with multi-point bluetooth headsets.I see this feature requested again and again in the community forum (going back 5+ years at this point...) and yet it has not been implemented. There is clearly demand for this basic addition - how many more people need to ask before it is prioritized? 
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       Jump Smile
    
 commented Jump Smile
    
 commentedWhen we are in a meeting, we of course do not want interruption and calls should not have pop up, but we would want to see who's calling in on my phone! 
