Enable SMS for UK numbers
Hi, It would be best if we can allow SMS to be enabled for UK numbers. This will help users to utilize their UK numbers in communicating to clients thru text messaging.
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Stephen commented
It's essential - very few businesses operate without SMS/WhatsApp capabilities. Means currently we're behind the curve so we're now investigating alternative providers who can provide this functionality. I note this was originally posted 4 years ago which suggests it isn't going to be delivered...
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Krys commented
Critical requirement going forward. Will change providers if not implemented.
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Ceetus commented
This is essential to our business Kindly enable SMS for UK numbers.
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Henrik commented
I do not care for SMS to UK numbers - However SMS to Danish numbers are critical
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Julia commented
This is essential to our business
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RYAN commented
Hi, It would be best if we could enable SMS for EU numbers. This would help users utilize their EU numbers to communicate with clients through text messaging.
I hope you can make it a top priority for your developers to add this feature to the RingCentral EU brand. It is essential for communicating with our customers and would help grow our business.
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Plan My commented
we would love if ringcentre add sms feature so we could grow our business and we shall be grateful for adding this feature.
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Jason commented
This is essential, especially for my out of hours team to update affected customers in the middle of the night who would prefer not to have the phone ringing and waking their families to update when things have been resolved but via text message which is less intrusive. We require to have these recorded from a time logging perspective also which is why important to have within the central ring central phone platform. Unsure what the restriction is and why only US and Canada when text is a world wide option for many - please look to get this implemented ASAP. Thanks.
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Andrew commented
This needs to be made a top priority to be added by your developers for UK users, we would like to know the roadmap for this
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Michael commented
This needs to be made a top priority to be added by your developers for UK users, otherwise it may loose you our business, its an essential feature I can see from other customer comments. Please action ASAP.
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Toby commented
This is an essential feature for our helpline. We will need to move to another provider if we cannot communicate with clients across SMS.
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Max commented
we took our ring central with the promise SMS for the UK was coming in the near future. this is still not the case 3 years down the lime. We integrated with our CRM and built our whole system around the false promise of this.
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Bharat commented
When we integrated call system with our CRM , then it was not explained to us that SMS in UK are not available.
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Bharat commented
SMS in Uk is very much required. Our ZOHO CRM is integrated for calls but most of the times when customer is not resent , we want to send SMS about our purpose of call and our services. Voice mail is most of the times not heard
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Derek commented
This limitation for UK customers was never explained to me during the migration frm Mitel. If I had known our UK site would not be allowed use SMS I would have gone to a new provider. This feature is included in all our licences so why are our UK employees not allowed use it.
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Mateusz commented
I would like to be able to send text messages to EU numbers, e.g. to Poland, Germany or Spain.
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Jorge commented
Feature Request : RC-50759
Details : Feature Request RingCentral UK numbers to send SMS/Text messaging. - Business SMS for UK
Significance of the feature : RC UK needs SMS to be able to use their number for text messaging and incorporating with other messaging app.
Current behavior : No SMS feature
Brand : RC UK
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Peter commented
We need to be able to text with our UK virtual phone number......PLEASE FIX THIS.....ALL BUSINESS TEXT AND WE NEED THAT capability. Please HURRY
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Niels commented
There's already the text option within your app, so why not make it work?I have tested with the Danish number, and I wasn't able to see the SMS in the app. You can always charge more for the functionality, and please don't just make it NA numbers for NA only, or EMEA for EMEA numbers only. It's a big world, and we all need to communicate over borders.
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Travis commented
Since most of our client coordination is on text, getting the UK number wasn't of much use.Hoping to get SMS feature added to UK numbers soon.