How can RingCentral, a company so big have a limit for such an important thing?

So you guys work with a company, provide service, get paid , company likes your product/service, company grows and then when the company is bigger and its time to make more money you lose the client since you can not provide them with an actual good service gowing forward ?

For me makes zero sense. People are looking for alternatives only because of such a simple stuff.

Increase the limmit of agents in Q at the same time in the same Queue. Cmon should not be that hard to do that.

This has to be fixed NOW.

We need to make it more because it is not fair to have this

This is critical to our operations, we need to be able to ring every employee as close to the exact same time as possible. We have over 150 employees.

Yes we have a growing company and need more then 50 users in a que

50 users is definitely not enough, we have 70+ phones need to ring simultaneously.

Really need this feature, 50 users is not enough, we have 130+ phones need to ring simultaneously.

Multiple customers needs more than 50 Users within the CQ

this is a must , we have over 200 users and i cant add more than 50 people in que call !

Absolutely need to be able to have more than 10 phones ring simultaneously!

I believe this feature would make our RC instance complete.

Please add this feature

I care for ringcentral. Please add this feature.

Handling large queues with limited rep availability is a challenge for us. The system forces us to make frequent updates or adopt inefficient solutions... please implement this change

This NEEDS to be a feature, 50 Simultaneous is simply not enough

Absolutely this. We have large queues where many reps aren't available at a given time. Forcing us to modify this regularly or come up with bad solutions that make customers wait longer.

I would even be fine if it capped at 50 ACTUAL ringing phones. Currently our queues have 50 people with 10 available at any given time.

Please add this feature - we are an expanding company and have been with ring central since 2020 - if we cannot have more than 50 simultaneous we will be forced to look for other voip provider options.

We also need this.
We do manage call handling but it is done internally not by the ring options.
The ring options would not work well in our situation.

We need this to be priority as well.

Ability to add more than 50 users on Call Queue for a simultaneous ring.