Sync desk phone status to RingCentral app
Need a feature to synchronize the status of a desk phone to the RingCentral apps. Example: If the Yealink device will be set to DND, the RingCentral apps status should change to DND as well.
9
votes
Vanessa
shared this idea
-
Sonia Llaneta
commented
We have Yealink phones...the question has recently come up...We want the DND on the phone and the Do Not Disturb on the RC App to sync up.Right now if you hit the DND on the phone but you have the RC App open it still shows you as available and if you have the mobile app it will still ring your cell.BUT...if you change your status to Do Not Disturb on the App it blocks all your calls. It would even be ideal if you hit DND on the phone and you'd get that red bar across the top of the RC App reminding you that you have the do not disturb turned on.