Ability to Disable Changing of Caller ID from RingCentral App
Kindly allow RingCentral App Admin to disable the option for the user to change the Caller ID from the RingCentral App. There's currently an option to disable the outbound caller ID from the Admin Portal. However, this only pertain when a user is using a Deskphone and RC Phone App.
4
votes
Aldwin Kirby
shared this idea
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Brian
commented
Same issue here, I confirmed with support that only the desktop app doesn't support this restriction which seems strange given it works in other areas when disabled by an admin.