Ability to Schedule Text Messages
For offices that use Ring Central for scheduling customers/confirming appointments, it would be great to be able to write out a text and have it scheduled to send on x day at x time. For example, if I wanted to tell Susan that her vet appointment is scheduled for 2:00pm on Wednesday, then I want it to send a prewritten text on Monday so that she can respond to confirm the appointment. It can help save time if you have extra time on a weekend to write out everything and then they're all scheduled to send when you don't have as much free time.
Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting
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Scott
commented
This is needed for SMS messages (Glip) not just text
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Associated
commented
It would cost our small company an additional $250 a month to sign-up with BeeTexting. Its far too much money when we spend quite a bit yearly on RingCentral. If RingCentral isn't going to have this essential component to their text messaging option, we would like to know because it may be more cost effective for us to look to moving forward with another company.
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Nikita
commented
Scheduling messages is a critical feature when you're working with colleagues in multiple time zones and is very much anticipated.
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Ivan
commented
Especially useful then you a bit different schedules with you colleagues, so they can see your message in the morning and won't be bothered by notification late night.
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Shelley
commented
This feature is needed and has been asked for many years. Is it in the works?
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Shelley
commented
Any updates on a scheduled send feature being added to RingCentral? The third party apps require a subscription and additional added cost for businesses to incur. Most everyday phones have this feature available and it seems that since customers have been asking for this feature since 2019, that RingCentral would figure out a way to make this feature available. I, like so many others on here, do business tasks in our off time but wish for the response to be "scheduled" during our regular business hours.
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DAN
commented
NEED THIS ARRGGHHHHHHH
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Sabrina
commented
This is critical. We need this integration to run our business properly. It seems like a basic feature that should be in the system. I'm surprised it's not available, and I wish I had understood that before switching to RC. We are hopeful this will be set as a priority.
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Olivia
commented
This is a VITAL aspect I need for my business
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Sam
commented
Sometimes you want to do follow up with your client in a week or two from your conversation and you have to create a reminder and then find his number and text him. Imagine you could text him thank you for taking my call. And immediately schedule text for the date and time he requested…. Easy!! And awesome!
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Tina
commented
This would be the most valuable feature for me to have!
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Fabrice
commented
Currently I have to use email to send scheduled messages to discussion channels when I don't want to disturb my teammates at night or during week ends. That's ridiculous. We need to be able to schedule messages in the internal chat.
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Amanda
commented
Scheduling texts would be a game changer for me. I am often in office before business hours and it would allow me to schedule a text at a more appropriate time or a requested time by the client. That way I can move on with other tasks for my day. It would be so much more efficient than having to stop whatever I am in the middle of or having to remember to do it later.
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Zissy
commented
I NEED this ASAP!!!!!
I need to work inconvenient hours just to be able to send sms messages to people, reminders etc. This would improve my entire workload and job!!! This had to have been done long ago!! -
Zissy
commented
I really need this feature to be implemented ASAP!!!!
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EPay
commented
Schedule Auto Sending SMS Text messages. Ability to schedule texts messages to automatically send and also to repeat.
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EPay
commented
I agree, this is probably the most important feature of business text. this is long overdue. Especially for scheduled reminders, greetings, not just working late. Absolutely beyond me how ring central does not have this already. Rolled out Emojis but not this feature..
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Mubina
commented
Following up on Schedule Send SMS feature?
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Jason
commented
Definitely need this feature on Ringcentral messages for my teams...sometimes I'm working late after hours and want to send a message to a team or individual but I don't want to disturb them at night either. I like to write the message as I'm working or I could forget the thought the next day. As another user said, Gmail has this. I can do that with my text messages on my Samsung as well. Do we know when it's planned for?
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Julia
commented
Now that iPhone has this feature it will be very helpful and a game changer if Ring Central can get this added for us! Would make things efficient!