Settings and activity
26 results found
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8 votes
An error occurred while saving the comment -
42 votes
An error occurred while saving the comment 
Ramilito
commented
Hi Team,
Voting on behalf the customer. Turn out that after putting the caller on hold for an 1 hr of conversation. it only record the first half of the call
UID UID: 1394111051
Case
28920737Ramilito
supported this idea
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1 voteRamilito
shared this idea
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1 voteRamilito
shared this idea
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13 votes
An error occurred while saving the comment Ramilito
commented
Hi Team,
Following up with this FR for softkey key for a paging device instead of using *84
UID 788873051Hope we can consider this in our roadmap for future product update
Regards,
Ram Carillo GSS -
135 votesRamilito
supported this idea
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An error occurred while saving the comment Ramilito
commented
For case id 27015768- StoreOne Properties, Client want this feature available in the future as per his business requirement.
Regards
Ram Carillo
APAC Support Team -
798 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!
To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.
Thank you!
An error occurred while saving the comment Ramilito
commented
Hi Team,
this feature suppose to be added or planned to be added on March 2024 Q2 2024 but no update since then. I would like to know if there is another roadmap, plans to have this feature available this year 2025.
I am following this on behalf of Mega Refunds Tax Group as this feature is important to their business.
Regards
Ram Carillo
APAC Support Team -
8 votes
An error occurred while saving the comment Ramilito
commented
voting on behalf of Nathalie for -Farmers Insurance - Barry Hale
Ramilito
supported this idea
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96 votes
An error occurred while saving the comment Ramilito
commented
Hi this is for my client request.
Customer Name: Jawad Cheema
Company Name: burlington local cabsAn error occurred while saving the comment Ramilito
commented
Feature wherein like the RC CAN numbers that we can manually push CNAM.
Currently other region cant use cnam, including canada via article https://support.ringcentral.com/article-v2/Caller-ID-Name-Limitations-Outbound-Caller-Name-CNAM.html?brand=RC_US&product=RingEX&language=en_US
Ramilito
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55 votes
An error occurred while saving the comment Ramilito
commented
Voting in behalf of
Customer Name: Jawad Cheema
Company Name: burlington local cabsRamilito
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25 votesRamilito
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2 votesRamilito
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1 voteRamilito
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2 votesRamilito
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24 votesRamilito
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6 votes
An error occurred while saving the comment Ramilito
commented
+1 Vote
Ramilito
supported this idea
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1 voteRamilito
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2 votesRamilito
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1 voteRamilito
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1 voteRamilito
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Hi Team,
I am writing this on behalf of the customer.
Client want to extend his frustration that he cannot send sms more than 1000 characters.
here is his case 28963024
Please let him notified once this request is granted.
Company Name: TTK Custom Services LLC
Email Address: tyler@ttkcustomservicesllc.com