Ability to Attach PDF Files with Texting with RC Phone App or RC App
Yes a person can send an Attachment when sending a SMS Text with the RC Phone App or with the RC App but that Attachment can't be a PDF File for some reason. 99.9% of what I need to send people are PDF Files
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Jimmy commented
Will not implement?? Goto Connect has dont this for years.. what carrier prevents this?
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John commented
The inability to text PDF's makes no sense. A) it is a very commonly shared file type, B) every other carrier can handle them. This is a MAJOR drawback to the RC app.
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Charles commented
I wonder why textrequest works great with PDF. This is a serious concern.
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Rain commented
Please add PDF and other file format to be supported by MMS
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Nick Colson commented
This is completely absurd that a PDF cannot be sent via SMS. 99.98% percent of what we send are pdfs. Everything prints to PDF.
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Jessica commented
this is a must have feature in the current times and technology available out there. no brainer to add
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Customer commented
Definitely need the ability to text a PDF. It is archaic that RingCentral has not implemented and has not made plans to implement this especially with the increasing demand for this type of file integration.
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Kennan commented
This will help the user's to send or receive PDF from customers or clients outside of RingCentral.
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Jeremy Fagan commented
Support send/receive PDF file types with SMS/MMS
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Steve commented
PDF attachments to text messages are vital to my communication with construction trades. I have used other competitors to Ring Central, and they have the ability to attach PDFs to text messages. Please expedite this feature asap.
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Tracy commented
Just added a new member of management to our team - one of the 1st. things he asked was about sending PDFs via text - hate that I had to tell him this was not a viable option - WHEN is Ring going to join this millennium on this??????
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Taylor commented
Just adding activity to this thread. Desperately needing to send PDFs via SMS to give our customers a simple way to fill out and return forms.
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Bajish commented
If the answer is yes why do I get a message not send error message everytime I try to send a pdf through txt on my ringcentral line ?
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Swami commented
I also requested a long time ago that the option of sending PDFs via RingCentral be returned. It used to be a feature and suddenly it was removed, I have reps on the road that need info that I send in a PDF format, and a lot of people use their phone for it, and now it is 10 times harder to communicate. please return the option of sending PDF files via ring Central . Thank you
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Sunna commented
Thank you for your message, it is important to us and we are working hard to get back to you within 48 hours or the next business day. Should you be receiving this message during business hours please expect a response within 2-3 hours.
Please note, sending multiple messages through different channels does not expedite your request as they all go to the same place and are managed in priority sequence Monday - Friday 9am-3pm MST
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Angel commented
So this was suggested back in 2020 and its now almost 2023 and we still can not attach a PDF?
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Angel commented
What other type of file do you send? We need the ability to attach a PDF. This is a business phone.
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Renae Daenckaert commented
Wow, 2022 and can't send PDF through SMS! Ring Central is for business, not for sharing selfies! Please add the ability to attach PDF's. Thank you.
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Delma Ramirez commented
To make RingCentral more effective it would be a nice feature to be able to send a PDF file over RingCentral texting.
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Howard commented
Need this asap.