Schedule Templates
Need to implement schedule templates that can be bulk applied to Call Queues (really anywhere that can use a schedule).
6
votes
Justin
shared this idea
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Jeremy
commented
Every holiday we need to touch several call queues, auto-receptionist, etc. to adjust holiday dates. It would be swell if we could manage a centralized schedule instead and have that applied where ever it is used throughout the environment. Thanks!
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Katherine
commented
this would be a huge time saver to implementation and maintenance.