Allow Option For RingCentral App to Not Ring if There is a Scheduled Meeting on the Calendar
Customer can have different types of Calendar integrated to their RingCentral Application like Outlook or MS Teams.
We would like the option to allow customer to disable incoming calls when they have a meeting. They also want to make sure that incoming calls across all platforms are disabled while on a meeting (RingCentral Mobile App, Desktop App, and hardphone).
Jan
shared this idea
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Scott
commented
100% agree!!! While on a call or in a meeting using RingEX the options to also toggle off Mobile APP from accepting new inbound calls is a MUST HAVE Feature.
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Lee
commented
It would be very nice to allow users to choose to block all calls while in a Meeting of any kind, not simply a Ring Central Video Meeting. The Ring Central Video meetings are a very small percentage of the meetings on my calendar, as I have no control over the UC product used by one of our vendors when scheduling a call.
Also, for my purposes, the current functionality where calls are prevented from coming into the Desktop App for Ring Central Video Meetings, while still allowing the Desk phone and mobile phones to ring is backwards. I would prefer to block, or silence, the calls on the desk phone and mobile and have the desktop app pop , so that I could easily see who is calling and choose to send the call to voicemail.
There is already a feature to change the status on the desktop app and mobile to "In a Meeting" when you are in a meeting. There should be the ability to choose to set the status to Do not Disturb while in a meeting.