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Multiple RingCentral Profiles, Simultaneously Logged In

We run multiple business endeavors between my wife and I and we would find it helpful if we could log into multiple "phones" at the same time, similar to how multiple e-mail addresses can be accessed from a single email client. This would allow us to be able to "switch phones" right in the app, so that when I'm done with a call for my business, I can return a call from my wife's business without having to log out and log back in again.

391 votes
Reuben Soto shared this idea  ·   ·  Report…  ·  Admin →
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Implemented  ·  AdminJessica H. (Admin, RingCentral) responded  · 
We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating your interest in testing and our Product team will follow up directly with you to coordinate and configure the Beta testing details and set up. Thank you! Hi everyone, this is currently on the roadmap for Q3 2023. We will keep you updated once more specific timelines are available!Our product management team is asking for your feedback! Please comment with:What is your expectation for how the feature will work ?What is a must have piece of that vs. nice to have ?

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  • Aharon commented  ·   ·  Report

    To log in to two or more accounts in the RingCentral app and receive calls from all accounts at the same time, without needing to switch between accounts to take calls from each one individually.

  • Christopher commented  ·   ·  Report

    I work with someone who already has Ring and needed to be added as a user on my account. It would be good to allow him to access both his phone numbers using the app on his phone instead of having to log out and change accounts so he can get calls in and out on both assigned ring central numbers

  • Ken commented  ·   ·  Report

    I own 3 separate companies and would like to login to all 3 companies concurrently.

  • Timothy commented  ·   ·  Report

    Customer wants his 2 different RingCentral business account to be signed in at the same time to one RingCentral app so he can answer calls from both account into 1 app only.

  • Nathan commented  ·   ·  Report

    This is an awesome feature and really handy, could you add it to the RingCentral Salesforce widget to have that same capability of switching accounts in the Salesforce widget?

  • Armands commented  ·   ·  Report

    Making it where if someone calls one user it rings on my account via ringcentral mobile aoo without switching or logging off.

  • Danny commented  ·   ·  Report

    What is your expectation for how the feature will work ?The ability to entirely switch profiles between companies or users. e.g. The interface is as it is now but if you select your profile icon, you can switch companies or users to view, manage, dial out, text etc. However, at all times, you will be signed in and active/present on all logged-in companies or user profiles on the app with the ability to receive calls, texts, etc. Once a call comes in on a different company, the app switches to that company to manage that call.

  • Dr. Artaisha commented  ·   ·  Report

    I own two separate companies and would like to login to both companies concurrently. Could be accomplished through a deopdown option that allows switching between organizations while remaining logged into both and receiving notifications from both.

  • Richard commented  ·   ·  Report

    Hey, when can we expect this feature? I got another RC account and it will be very useful for me to receive call from the same app on my iPhone for both accounts without signing out

  • Marc commented  ·   ·  Report

    I would like to be able to be on my app on my iPhone and be able to make and receive calls from 2 different Accounts so I don't have to log out and in to use the other account. Especially if I am going to take incoming calls on both accounts. if I am logged into one then the other one will never ring on my iPhone.

  • Angela commented  ·   ·  Report

    customer wanted to have the ability to login to the mobile app using different numbers without conflict. Ability to receive calls from 2 different numbers without loggign out and logging back in to the same app.

  • Justin Daly commented  ·   ·  Report

    Two thoughts here: perhaps if you had one ring central account and created call queues to manage the different lines for incoming calls. Each queue would have its own voicemail and even IVR if you wanted. Additionally as a super admin on the account, you can switch caller IDs within the application. billing could be broken out into outbound calls by caller ID. Then no need for multiple RC accounts.

  • Jessel commented  ·   ·  Report

    please include a feature were multiple user can login to one account

  • Mir commented  ·   ·  Report

    ...e extension/account to another and no need to log out and log in the other extension/account specially for us that has multiple side gigs and employer are all using RingCentral service.. Have the feature to be able to log in multiple extensions/accounts on the RingCentral desktop/mobile app so we can easily toggle from one extension/account to another and no need to log out and log in the other extension/account specially for us that has multiple side gigs and employer are all using RingCentral service.

  • Grace Anne commented  ·   ·  Report

    Wanted to have this capability to be able to log in to one mobile app for two account so there is no need to keep on re-logging in from one account to another.

  • Amy commented  ·   ·  Report

    Yes please! Request for several users to have/ use a shared login and have access to a main Extension. (IE: use Extension 100 as the main office communication board. )

  • Edible Arrangements commented  ·   ·  Report

    We have multi-unit owners who want to be able to monitor voicemails and calls from more than one location.

  • Vanessa commented  ·   ·  Report

    We often have one person needing to cover multiple phone numbers (each with their own paid license). You currently don't have the ability for one phone to be able to send/receive text messages from multiple accounts. Can you add the ability to toggle between multiple accounts on one mobile app? Currently we need to carry multiple phones in these scenarios.

  • Norman commented  ·   ·  Report

    it would be easy to implement this feature and save a lot of time when a user has multiple Ringcentral (Glip) accounts to allow a quick switching between them. Saving locally the credentials and toggling between 2 or more accounts without having to sign off, type credentials and submit. A more complicated implementation and would be ideal, is to be like MS teams that allows you to see notifications from any of the accounts logged in as well as switching between them.

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