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  1. Ability to Hide Contact Center Tab for RingCX Supervisors in the RingEX Service Web

    We would like to submit a feature request to provide administrators with the ability to remove or hide the Contact Center tab in the Admin Portal, even when the user is assigned a Supervisor role in RingCX.

    Currently, users with Supervisor permissions automatically have visibility of the Contact Center tab. There are use cases where organizations want supervisors to retain specific RingCX permissions while restricting access or visibility to the Contact Center section within the Admin Portal for operational simplicity and cleaner navigation.

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