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2999 results found

  1. I have the other phones set with short codes to transfer to ring central phones just not the other way

    1 vote

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  2. Be able to see all lists of all blocked numbers

    2 votes

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  3. Increase account of callers in the queue from 25 callers to 50 callers.

    2 votes

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    • cx ask if there is a way to turn off monthly ACR notification
    • cx also wants to change the text in that email to not make it seem like it was just turned on? the wording is very poor
    6 votes

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  4. Customer prefer to have the simplest way of call forwarding, like when setting up call forwarding from User A , and then need to add User B on the list, if we can just add their license number and it should ring all the forwarding added on that user, though user B is using his mobile number.

    1 vote

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  5. Customer would like to have an option to add a contact in their company contacts, but should be added under the company contact not as a personal contact or on the all tab in their RC app.

    1 vote

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  6. Customer wants to add a secondary email on her extension 101. He wants to associate his two email address on the extension.

    1 vote

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  7. It would be great if we had an option to call a certain number and connect to IVR then allow to connect to send a page to the Paging Group. The current RingCentral setup only allows pages from user extensions within the account that are added to the list of allowed pages under the Paging Group

    2 votes

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  8. The caller ID being 15 characters long is not long enough. I can not fit my company name on it. This is leading to my client not knowing who is calling. Infact, 15 characters is not even long enough for my full name, nor any of my employee's names. Other carries do allow for longer caller ID names to be displayed. Is there a limitation with the Ringcentral application or system?

    9 votes

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  9. Capability to add multiple extensions when When maximum wait time is reached, send caller to in Call Queue Group.

    1 vote

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  10. Some/all ATA devices use more than the usual bandwidth even without sending or receiving faxes. Limiting its bandwidth usage can manage the bandwidth specially for those business that have data capping on their internet subscription that could affect the entire office's internet speed/bandwidth.

    1 vote

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  11. need to add a rule, so when nobody answers in the call group after 3 rings, it goes to someone's mobile phone

    1 vote

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  12. -Customer's request is not possible as the IVR ext is not yet included in the rule based on a dialled number-all the workarounds provided were declined by the customerthe phone number is currently assigned to the user custom rule created under the user to ring the IVR whenever they call the direct numberone of the options in the IVR is ringing back to the user

    1 vote

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  13. We have a medical transport busines and work with different providers and drivers and employees. It is a hassle to constantly upload new contacts and share them. Can we create a feature where we just have a global contact list that we can all refer to whenever we add someone?

    11 votes

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    Planned  ·  0 comments  ·  Admin Portal  ·  Admin →
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  14. Is there a way to remove the On Hold Custom Music for Internal Users only? For example, if Sales Team are on a Teams Call and one of them puts the call on hold, then we all hear the On Hold Music. We only want that to play for Outside Callers like our customers, prospects, vendors, etc. Thank you.

    1 vote

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  15. so let's say someone is on the phone and someone else calls them, is there a way to set it to allow the call to be given a prompt to either go to Voice mail or request a call back

    1 vote

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  16. We need the option to backup the configuration on the service web portal.

    5 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  17. 3 votes

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  18. We would like to request an option to remove extension's duplicated default presence.

    3 votes

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  19. This could be logging in. Also if they have received any calls in the last 90 days.

    7 votes

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