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3039 results found

  1. We are looking to establish a RingCentral Partner Advisory Group, please reply if there is any interest in joining.

    1 vote

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  2. ability to have the option to customize park location like offering message for callback

    1 vote

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  3. A way to stop SMS delivery to US numbers from RingCentral Canada account.

    1 vote

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  4. To have the option to increase the call recordings capacity based on the data retention

    2 votes

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  5. It's like creating your own phone line inside of your main account. Callers find it quite weird if the RC account has many extensions then the call will be router to the while not included on the ivr

    2 votes

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  6. We can see if call queue members are available, busy, or unavailable but cannot turn the "Accept Call Queue Calls" feature on for extensions via the admin portal. Some of our extensions are desk phones and there is no way to login as the extension to turn that on

    8 votes

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  7. Cx wanted to use the TollFRee number as thier Outbound caller ID. CT-30556: Due to new Telco regulations (Communications Alliance Scam Code) in AU, outbound calls from RingCentral AU customers who use their AU Toll-Free numbers ( 13/1300/1800/1900) as CLID will fail to connect.

    3 votes

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  8. A feature in which if the call reaches the voicemail greeting, there would be an option to repeat the greeting and select to forward the voicemail to another extension`s voicemail box

    3 votes

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  9. Customer would like to have an option to ring more than 2 active phones to ring simultaneously in a Ring group. Its a limitation of the ring group that it cannot have more than 2 active phones to ring simultaneously.

    3 votes

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  10. Multiple recipients of SMS from IVR extension Direct number

    1 vote

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  11. ability to retireve the actual fax messages sent beyond 90 days

    10 votes

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  12. be able to receive incoming faxes even if the voicemail box is set to go to other users or call queue

    1 vote

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  13. It's better to have an identifier or atleast a feature to filter automated SMS or that came from Bots/Robot/Auto Generated to RingCentral numbers.

    1 vote

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  14. When an employee leaves we used to be able to delete the employee and then add the new employee under the same phone number. When we deleted the last time we were told we would have to pay for a new phone line. So now when an employee leaves we change the user to Teller or MSR until we hire another employee. When the new employee starts we edit the old user with the new user info and save. Well the new employee can see all of the old employees text messages, chats, vm's. Its really not professional. Need something…

    4 votes

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  15. Allow remote control using app.ringcentral.com and mobile appsAllow remote control if what ever device the user is one.g mobile app to desktop app, desktop app to browser version

    13 votes

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  16. In several interactions with RingCentral support, their techs have logged in as our users to see what they are seeing. I'd like the ability to do that myself, as we have many remote users and it is not always convenient to video call with them for issues. We also may be making configuration changes and want to see how they'll affect different users.

    21 votes

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  17. Right now admins can only archive data for call recording for all users but not other data like faxes. It would be great to have the ability to archive data for all users as admin.

    5 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  18. ...to the customer each month. additional days for the data retention on call recording and also wants the recording to be sent automatically to the customer

    3 votes

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  19. "Importation par bloc à partir d'un fichier excel : potentiel feature request : détails sur le souhaité :Liste de contact en .csv pour importer ses utilisateurs sur RingCentral + apporter les raccourcis de touche avec un fichier .csv > Case déjà existant"

    1 vote

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  20. Bonjour ; Extractions sur les files d’attentes et groupe d’appels avec règle de redirectionCordialement

    1 vote

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