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3086 results found

  1. to add more than 25 in paging only extension via admin portal

    4 votes

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  2. For an example, a customer will go on a vacation and she has pa particular saved voicemail whenever she is out of office

    1 vote

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    0 comments  ·  Admin Portal  ·  Admin →
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  3. It would be great if we have a feature that persistently notifies of a new VM message until that message is checked/listened to

    1 vote

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    0 comments  ·  Admin Portal  ·  Admin →
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  4. Customer request if ever the attachment was corrupted they want to see a prompt that attachment needs to update or revise.

    1 vote

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    0 comments  ·  Admin Portal  ·  Admin →
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  5. Prompt stating that the call was from RingCentral or Specific Extension when forwarded to an External Number.If will be beneficial for the owner of the external number to know if the call was coming from their RC account.

    5 votes

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  6. The customer would like to have an option for sms bundle not only good for a month but also have another option good for a year. That will save time to add a bundle every month if they really know well their sms consumption

    2 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  7. Super Admin should have the ability to press a button on the Admin Portal to force log out all devices they are signed in. This should also be coordinated with teh Account Validation button. Once enabled, Super Admins should have a way to force log out and require everybody to undergo account validation to assure that only legitimate sign-ins happen account wide.

    5 votes

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  8. When I am on a call, I am not able to put the customer on hold and answer the other incoming call on the same phone extension

    9 votes

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  9. should have a capability to change email address of user and sync on single email to easily manage it especially if there are testing needed to be done, yes we do have capability to do it upon creating a user but once a user has been established options to change it to the same email on file is no longer an option

    1 vote

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    0 comments  ·  Admin Portal  ·  Admin →
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  10. I want to limit the users access on the application to call recordings with the exception of 1 or 2 numbers. Please make this changes ASAP because this is a deal breaker for me to keep using Ringcentral. thanks

    5 votes

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  11. The customer does not want to re-record their greeting every time they have a closure/ holiday/ training session and advise that the office is closed during those set days/ hours.

    2 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  12. Hi TeamRequesting to have a feature that company fax to to be forwarded to a fax extension and print to a fax machine, with different fax number set on the ATAThanks,

    3 votes

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  13. -this would allow admins more control on which details of the Report they want their users to see

    1 vote

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    0 comments  ·  Admin Portal  ·  Admin →
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  14. We would like to have the option to prioritize some callers/numbers in the Call Queue, where in Call Queue members can answer them immediately, regardless of whether they are available or busy.

    2 votes

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  15. Current Behavior: When Ring my phone when any user I am monitoring rings is selected, all phone models will have audible and visual call notifications (ring) with group pickup call information. It Only ring once.It will be a better idea to have option to set how many rings/minutes it will ring the extensions.

    2 votes

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  16. edit site for all of the user extensions without going to each of the user and changing it one by one.

    2 votes

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  17. Customer wants was RC App will serve as his dialing pad and desk phone were he can communicate and talk with his customer (Grandstream GXP1610)

    1 vote

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    0 comments  ·  Admin Portal  ·  Admin →
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  18. Have an option to be able to edit the address shown in the old billing statement or invoice.

    1 vote

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    0 comments  ·  Admin Portal  ·  Admin →
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  19. option to activate call queues in bulk via Admin portal

    2 votes

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  20. Disabling short ext number for IVR Menus.

    2 votes

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