3039 results found
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ability to automatically turn on RingCentral's Do Not Disturb (DND) feature when a user has any type of meeting (Teams, RingCentral itse...
...lf of course, Zoom, etc.). ability to automatically turn on RingCentral's Do Not Disturb (DND) feature when a user has any type of meeting (Teams, RingCentral itself of course, Zoom, etc.)
1 vote -
Option to send callers with no caller ID directly to voicemail
Users > Phone > Blocked Calls > Block calls with no caller ID > Block Option
1 vote -
Record the screen sharing / meeting - Screen only of the Presenter
Record the screen sharing / meeting - without having the gallery or strips on the side. Just the screen itself
1 vote -
2 Way factory Authentication multiple email recipient for Shared Extension.
It will be much easier if we have option to add multiple email recipient for a Shared Extension to receive the code for 2 Way factor Authentication if one of the recipient is not available and for others to access the account.
1 vote -
Porting Concern
The customer would like to have the option to change the time regardless of the Timezone during the port in process or after submitting the said request.
2 votes -
Create a TAG
Create a tag, so that when I import contacts it is tagged per person who handles that caller/contact.
1 vote -
Show a template preview
It would be useful to preview what user settings a selected template would change before it is applied. Even just a 'the following settings are impacted by the template' on the apply template confirmation pop-up would be helpful. This would help confirm exactly what admins should expect of a given action.
1 vote -
disable fax forwarding option via the Admin portal
disable fax forwarding option via the Admin portal
1 vote -
Intercom for Limited Extension
Wants to have the intercom feature
2 votes -
Capability of copying the user's presence list to be applied to other user's in the account without using the 'Apply Key Template'.
This is beneficial for the user's that has the not supported device under the Apply Key Template list. This will also also the admin to simplify the adding of the user's in the presence and don't need to apply it one by one.
2 votes -
Use New Zealand number as substitute caller ID for Australia accounts
RingCentral Australia account want to use their New Zealand numbers as a substitute Caller ID.
1 vote -
dialing area code even though on the same area or using the area code for that number
we should not be ask to dial the area code if we are using the same area code for our phone number or if we are on that same location. it would save us time and easier for user to call out if calling the same area code
1 vote -
The Option to have two caller id names on the same account
The Option to have two caller id names on the same account
1 vote -
Accept calls from selected call queue
A feature for enabling a user extension to disable accepting call queue call from one call queue and still enabled for taking in calls from another call queue
1 vote -
dial-by-name feature from inside of the voicemail menu
Our users would like the ability to use the dial-by-name feature from inside of the voicemail menu when they select 5 to forward a voicemail to another user.Users listen to a voicemail and realize that they need to forward it to another user, but they have to remember the user's extension, instead of being able to find the extension using dial-by-name.
1 vote -
Capability to manually forward the stored voicemail messages from one extension to another.
Capability to manually forward the stored voicemail messages from one extension to another.
1 vote -
Separating access to Live Reports vs Business Analytics in Admin Portal
Users assigned to a custom role with restricted access to only "Live Reports - View Only" are currently able to access Business Analytics within the Reports section. This unintended access contradicts the purpose of setting feature access restrictions in the assigned role.
1 vote -
Abilit to monitor outbound calls marked as spam
asking if you/we can monitor whether it's happening or not so that we can take those actions when it happens
1 vote -
change dial by directory default audio
customer want to change dial by directory default prompt audio .the audio indicating how to select letters in the phone keypad
7 votes -
ability to create template for updating presence key - cisco phones
ability to create a template for updating presence key - cisco phones
2 votes
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