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Phone & Messaging

Phone & Messaging

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3614 results found

  1. ability to update shipping address per site and cost center without placing new order first

    1 vote

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  2. We have a few business-critical locations that we don't want to receive outbound calls, only calls from inside the business. It would be useful to only be able to make that a rule easily or just to be able to be called only by using the extension.

    1 vote

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  3. It is useful so its more convenient for customers who want to have a male voice without having to record or make a custom prompt

    3 votes

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  4. Allow remote control using app.ringcentral.com and mobile appsAllow remote control if what ever device the user is one.g mobile app to desktop app, desktop app to browser version

    15 votes

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  5. spoke to customer issue is related to calls that carries a different area code far from their state some calls are marked as potential spam advised customer that if callers manualy dials their number - and it shows their legit area code, this is normal Customer would like to :gain the capability to filter the calls per number not per area code - admin portal should be able to identify and restrict phone numbers not just blocking

    1 vote

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  6. Capability to know the total amount of SMS in the Inbox

    2 votes

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  7. when we receive an internal call from another employee and when we receive a forward from an internal employee, they both look the samecan we have a feature

    2 votes

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  8. The customer would like the Shared line to be added on the Call Handling of a User Extension. Once the Main Company number is dialed when a user extension has been selected they want to be able to include the Shared line on the Call Handling of a user extension to ring which is currently not working.

    3 votes

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  9. Live Report Licenses currently do not allow for licenses to be assigned in bulk. Ideally a license would be assigned as a function of the user Role assignment. This would include the application of user templates with the license assignment enabled.

    3 votes

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  10. option to create group, then add the group in RC app for quick dialing

    1 vote

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  11. looking for the ability to track, monitor, and report on Push To Talk analytics. This should include usage, but also would like to see channel connection logging and reporting as well.

    1 vote

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  12. Increase of number of rings to 300 seconds

    7 votes

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  13. It would be better to have an option of adding local vanity numbers instead of just Toll free numbers that starts with 800.

    6 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  14. We are about to set the DDS keys for our Yealink T53W and came across this article from support website https://support.ringcentral.com/article-v2/Customizing-your-deskphone-key-layout.html?brand=RingCentral&product=MVP&language=en_US#supported-phonesplease add Yealink model phones on this feature, it will surely help

    1 vote

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  15. Customer want to have a Specific Email notification of Call Recording for each of their Site to avoid confusion.

    1 vote

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  16. A feature in which multiple users can have the capability to edit the voicemail greetings of one user extension/message-only extension and submit the changes through email

    1 vote

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  17. I want to limit the users access on the application to call recordings with the exception of 1 or 2 numbers. Please make this changes ASAP because this is a deal breaker for me to keep using Ringcentral. thanks

    9 votes

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  18. Get a report for all blocked numbers from each user and an overall list

    8 votes

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  19. Customer is looking if enabling ECM (Error Correction Mode) to their fax machine support by RingCentral fax service.

    1 vote

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  20. Custom answering rule for whenever an unknown number or a person not listed under our contacts is calling, we can forward the call to a specific number.

    4 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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