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  1. The phone is sits at a secure door and contractors or visitors use this to contact staff internally using there extensions.Right now it is using the business hours set to Auto-Receptionist but it would be great to have a separate schedule/operating hours for this phone.

    1 vote

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  2. The phone is sits at a secure door and contractors or visitors use this to contact staff internally using there extensions.

    Right now it is using the business hours set to Auto-Receptionist but it would be great to have a separate schedule/operating hours for this phone.

    1 vote

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  3. I would like to see wthe name of the person calling me.

    1 vote

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  4. 1 vote

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  5. Add ability to assign as many lines in Presence Appearance as needed to be Key Type = Primary Line on Polycom VVX411 phones to optimize phones for Sales Team. I have 12 lines on desktop phone. I'm stuck with either all 12 being primary line or if I customize in Admin Portal > User > Presence > Appearance, I'm limited to two. I desire 6 primary lines and 6 to show other extensions. I'm forced to waste the phone's ability because I can't pick the primary line.

    2 votes

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  6. Instead of using a dummy email address when adding user extension, it will best to have an option to disable 'Require unique email IDs' and add user extensions with the same email addresses

    6 votes

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  7. To widen the range of retrieving calls for Inbound and Outbound. Quality Review purposes.

    4 votes

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  8. It would be useful for a user to be able to accept multiple calls with the ring central desk phone where the user can also use Presence

    1 vote

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  9. As a company it is a must to have one hold music. Which can be done but why give the users the ability to change it on their own. Best if this ability can be locked by the main super admin.

    1 vote

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  10. to add more than 25 in paging only extension via admin portal

    4 votes

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  11. For an example, a customer will go on a vacation and she has pa particular saved voicemail whenever she is out of office

    1 vote

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  12. It would be great if we have a feature that persistently notifies of a new VM message until that message is checked/listened to

    1 vote

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  13. Customer request if ever the attachment was corrupted they want to see a prompt that attachment needs to update or revise.

    1 vote

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  14. Is there any way I can get access to all users messages on an Admin Access which includes SMS and internal messages

    4 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  15. The customer would like to have an option for sms bundle not only good for a month but also have another option good for a year. That will save time to add a bundle every month if they really know well their sms consumption

    2 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  16. When I am on a call, I am not able to put the customer on hold and answer the other incoming call on the same phone extension

    9 votes

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  17. It would be better if there is unlimited toll free minutes that we can subscribe because of all the spam calls that are taking up toll-free minutes

    7 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  18. Use Case: Financial Advisors have complex call flow requirements on lines with BCA. They need the option to roll missed calls over to another extension if they or their delegates are not available to pick up the phone to ensure the caller never has to leave a voicemail.Feature request: Add "Missed Call" handling to Delegate that allows them to forward missed calls to a different extension.

    12 votes

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  19. Ability to add customer columns in Live Reports Dashboard

    2 votes

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  20. The customer does not want to re-record their greeting every time they have a closure/ holiday/ training session and advise that the office is closed during those set days/ hours.

    2 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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