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3039 results found

  1. Customer want to have the Voicemail recording ability to message only extension

    1 vote

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  2. Add an option to disable TCR voicemail reminder.

    1 vote

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  3. does Ring Central have the option to add music to the background of an automated voicemail?

    1 vote

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  4. I use the text feature A LOT, but when I am out of town or off, they go unanswered. I would like to set and auto reply when I am out of the office.

    2 votes

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    Planned  ·  0 comments  ·  Admin Portal  ·  Admin →
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  5. From a client- Just thought of something that would make my life easier, I have some generic accounts that are Enabled, but not Activated. That’s because it’s just a generic email and there is no one to click the activate button. Right now I have to call or chat with RC tech support to get those accounts activated. I would LOVE if I could do this myself.

    2 votes

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  6. Hi Please include a feature were end user can change the schedule for the entire account all at once, call queue user extension and company settings

    4 votes

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  7. ability to turn-off/do not ring the physical phone like Mitel when on an active call using the RC desktop app/mobile app

    1 vote

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  8. If in any case can we an Operator can be shared to multiple extension or call queue since some provider is using this kind of process

    1 vote

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  9. Option to Add IVR as presence so that if it does not get answered, call is routed back to the IVR.Customer's verbatim: We have calls that come in to an IVR on the MVP side. There are a number of options, for reaching members of this team. We want a way to make this number ring as a presence on their softphone and in the event they do not answer, it goes back to the call routing.

    1 vote

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  10. for admin portal to have a realtime view of deductions and description of Auto purchase and email notif of balnace realtime

    2 votes

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  11. i want when i make an outbound call, RingCentral will automatically route the call through my selected options menu, allowing receivers to choose the appropriate option for their needs.

    2 votes

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  12. I'm trying to disable the option "Send an email when a phone is added" on all users account. It is not an available option within a template. Please have an option to do this in bulk. Also, an option to disable notifications to users temporarily.

    1 vote

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  13. Ability to make outbound calls with IVR - the customer gets a call from a robot

    2 votes

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  14. When getting a failed fax transmission email we receive the phone number we faxed and the attached documents but not the cover page. Sometimes we fax multiple times to the same fax number but they are for different clients. There is no way of knowing which one failed cause the document names are the same. Also when going to the failed faxes you can't click on the document to view the pdf like you can for successfully sent faxes. So perhaps a fax notification option to add the first page of the cover page to the notification. Thanks.

    2 votes

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  15. This would allow the customer to get details on Offline user and the User extension details quicker. Currently offline status is only available under Phone systems > Phones & Devices > Filters > Status offline. This provides and extra step of Admins needingto then navigate to User extensions for USer details

    1 vote

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  16. Proposal: Enhanced Method for Issuing Temporary Passwords to New Extension UsersIntroduction: The purpose of this proposal is to suggest an enhanced method for delivering temporary login details to new extension users of RingCentral. Presently, the system relies solely on email communication to transmit these credentials. However, we propose the implementation of an alternate method to provide users with greater flexibility and convenience. By incorporating additional options such as phone calls to registered contact numbers or sending temporary passwords via text messages, RingCentral can improve the onboarding experience for new users.Current Method: Currently, when a new extension user is added to…

    1 vote

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  17. A feature for forwarding voicemails to Google Group Inbox in the web portal settings

    1 vote

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  18. the cx wanted to convert the voicemail to a excel file

    1 vote

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  19. This can already be accomplished via custom rules, but would need to allow users to add values in bulk by allowing them to Copy + Paste values separated by commas in Custom Rules. RC currently forces users to add each value individually.Here is a link to show you how Dialpad does it. Dialpad Georouting process

    1 vote

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  20. Get a report for all blocked numbers from each user and an overall list

    1 vote

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