326 results found
-
Send Fax through FastFax integration
We are using FastFax Integrations and we would like to send RC Fax through FastFax.
10 votes -
Send fax using the fax contact list
When I add a contact list on my RC app there's an option to add a business number and fax number. When I tried to send a fax and select the contact on my list it shows the business number instead of the fax number.
4 votes -
when sending fax from profile contacts the default number should be fax number instead of primary number
when customer goes to contacts > choose a contact > profile > fax > the phone number where fax should be sent to is the phone number under fax, currently it defaults to primary number
4 votes -
Attach sent fax to transmission results
It would be useful to be able to have the sent fax as an attachment to the fax transmission result received by email
14 votes -
Email notification for Fax
Customer wanted to have the reason added on the email notification for failed fax transmission result
4 votes -
Composability - Fax
As what has been done for the messaging and video, we would like to have a feature that would allow admins to completely remove the fax ( the fax button over RC MVP and all RC apps) on the role / level for users on RC MVP app.Recently, a new feature has been released and allows admins to disable the fax feature on account or user level: Fax contros and parameters (but doesn't remove it completely)here's the documentation : https://docs.google.com/presentation/d/1RHroDQUUktsu_WHn6qxsZ7g6dFHvZUdS3GOBzix_WHY/edit#slide=id.g13edcf37ee5_13_410this is the messaging composability documentation link: https://docs.google.com/presentation/d/1rnsF2fsBVrLD2s1aYxnOrtudZFwII_DPYvXqN_YTvFY/edit#slide=id.g6b879246f9_0_531
18 votes -
Needs to have all of their fax extensions to be removed from their entire company's RC app chatroom
applied a template to all fax extensions for them not to show under company directory and the default super admin account has already been changed but still, the fax extensions are still showing per client.
7 votes -
Better fax failure messages and admin tracking dashboard
Our company works with fairly large files (5-30 pages long) that must be sent to different organizations exclusively by fax. We understand that the organizations that must receive these files also serve other companies in the country so our faxes may just be hitting busy lines when we send them. Currently, the fax messages say that the transmission of the fax failed but there is no indication of how it failed. The support article for fax failures only says to check for file size, if there are special characters in the file name and to review network and firewall settings.…
17 votes -
Fax to Network Share Folder
For Customer who need the Fax to be saved directly to their network shared drive.
4 votes -
Open and save fax in one step.
The prior version of RingCentral gave you the option of opening a fax and saving the fax without having multiple steps. With the new version, you have to download the document, save the document, delete the download then delete the original fax. Too many steps.
4 votes -
RingCentral app should have an option to send fax to multiple contacts in a Group.
It is benificial if you are sending multiple faxes specially if you are sending the same information to all of your contacts
3 votes -
to be able to attach attachment thru google drive in the fax services
to be able to attach attachment thru google drive in the fax servicesWhen we send fax out , we would like to use google drive or dropbox to pull out attachment and sent out by fax
5 votes -
Email Fax Confirmation to Contain Cover page
Would it be possible for email confirmation from RingCentral once fax is sent to display cover page preview? This will help users know exactly what was faxed with a quick glance.
6 votes -
Inbound Faxing with Announcement Enabled
When toggling the Play Announcement feature [ON] in Call Handling, faxes are missed due to call(s) not being sent to Voicemail. I would like to have a feature that allows Users to Play Announcement to missed calls and also allow faxes to be received on the extension. Use Case: User leaves office and wants to play announcement to Callers that they are away. Faxes are still desired, but missed if User is unaware of this feature limitation.
18 votes -
To have the option of putting the extension number of the recipient when sending a fax message externally
There are fax recipients that do not have direct numbers so it would be helpful if an option to put their extension number will be available when sending externally.
1 vote -
Add RC internet fax printer to unified app
Please add the internet fax printer driver to the unified app, this is currently part of the desktop phone app and we desperately need this to move forward with using the unified app. This has nothing to automatically printing faxes so please do no merge it with that idea. This is solely for printing a document INTO the RC unified app to be SENT as a fax.
8 votes -
Add "Deleted" item on RC App's Fax
If the user accidentally deleted the fax, there is no option in the app to retrieve or re-view it and will need to login to service web's messages and deleted items.
2 votes -
Add Page count on fax when generating a report from REPORT>CALL LOG
I need to know how to generate a report of all faxes our company has sent that included page counts. I have generated a report under Reports/Call Log/ and changing Type of Call to Fax but page counts are not included in this. Can we add this detail when generating a report?
21 votes -
Option to remove outgoing fax header stamp
I send forms using ring central fax and the stamp messes up the forms. It dont look professional.
6 votes -
Custom Cover Page Needs Variable for Total Pages
Attached is current custom variables available. In RED would like additional variable for total page count. I see total page count being used on none custom cover page. Please implement for custom as well?
4 votes
- Don't see your idea?