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  1. ...l receive the transmission result and not the email address added to the transmission result messaging notifications.. Right now the only workaround is to put a dummy email on the messaging notification for fax transmission to enable it, and for the sender of the fax to receive the fax transmission result, it will be easier to configure for everyone if there's a certain option who to received the fax transmission since not everyone knows the workaround and it will save time to other businesses calling support to configure and to find the workaround to address their needs.

    3 votes

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  2. I send forms using ring central fax and the stamp messes up the forms. It dont look professional.

    4 votes

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  3. i need to see previously sent faxes after 30days. We should not have to pay extra just to see old faxes.

    4 votes

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  4. Allow for either an automatic fax reply to be sent as confirmation for a received fax, or allow for the option of sending a fax received confirmation directly from the message email where the documents are downloaded.

    6 votes

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  5. Being able to write out a fax that is constantly repeated, such as test faxes, with just a click from your mouse would increase productivity when using RingCentral Faxing across all device types.

    1 vote

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  6. Would like to add if possible, a feature that could select fax view (e.g adobe) as a default view and download location to a specific file in the computer.

    5 votes

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  7. Enable the downloading of incoming and outgoing of fax report feature.

    7 votes

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  8. This feature would be helpful as we need to upload the fax submission result along with the submitted fax into our crm.

    1 vote

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  9. To reflect the recipient's name in the cover page even without saving the recipient's fax number in the contacts.

    2 votes

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  10. To be able to remove the symbol sign "+" on the faxes we receive as PDF. Or able to customize the name of the PDF fax files we receive.

    1 vote

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  11. As attorneys, we must prove to the court a fax was submitted to the opposing party or attorney especially when the opposing attorney says they never received it. This is very critical when it comes to denial and statute of limitations as the timeline goes. At that time we need to find the proof that the fax was submitted and attach proof from the system that it was sent with a copy of the fax.Your current system does not support this. Your system will require us to go to every individual portal and find out who sent it, then we…

    4 votes

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  12. Attached is current custom variables available. In RED would like additional variable for total page count. I see total page count being used on none custom cover page. Please implement for custom as well?

    2 votes

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  13. why we cannot add/link an email to multiple fax line?

    1 vote

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  14. It would be great if RingCentral could perform an OCR on incoming faxes and check them against a list of phrases. If the Fax contains a user defined phrase just quietly move it to a spam folder and not notify anyone.Even better would be the capability to setup a list of named filters each with a list of phrases. For example, I would add a filter for 'Roofing' and it would include phrases: "Roofing", "Serving the Entire Tri-State Area", "To be removed from our distribution list"Matching of phrases should be selectable to be case-sensitive or not. If Filters are added,…

    1 vote

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  15. Now that I have two offices in two different US states, I need to be able to select which fax number I'm faxing out from. Each fax number can have its own specific Cover Page Info. To fax out from an email, perhaps I could type either xxxxxxxxxx@rcfax1.com or xxxxxxxxxx@rcfax2.com

    3 votes

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  16. We fax to many companies and lenders that are NOT contacts. We would like the ability to fill in the fax cover sheet manually, not make a contact first. That is very time consuming and not a good use of time.

    14 votes

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  17. The request is to identify valid users and send them back an error or fax failed message to encourage them to re-send the email with an attachment. Currently, email to fax without an attachment gives no response - and is dropped by the Proofpoint spam filter.

    1 vote

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  18. You should be able to delete multiple faxes simultaneously on the desktop version. Apparently, you can do it from the mobile app only.

    10 votes

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  19. CASE:User has a schedule that needs to be faxes out to 7 different external businesses weekly. Currently their workflow is hampered by having to type out the email format [fax number]@rcfax.com seven different times. User would like to be able to send the fax to a distribution list which contains these fax recipients to speed up their workflow.What has been done:I have created a distribution list and added it as an authorized mailbox under the user's fax settings. Within the distribution list I put in a contact with the format [fax number]@rcfax.com as a test to see if it would…

    1 vote

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  20. Fax header Time Stamp only shows as one transaction only even if being sent to multiple numbers

    2 votes

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