181 results found
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RingCentral App should have the Fax to Print
company: Fenbor Pty LtdRC UID 2651852015 (15 lines) AUCurrent Total MRR: AUD 485.18http://adp.glip.net/company-new.html?company_id=21040488449
3 votes -
Scan to Fax
Previously there was a scan feature in the Ring central app that allowed you to scan directly to the app instead of just adding an attachment from your PC. It was phased out with the new update. This feature was very convenient.
10 votes -
Shared Fax Inbox in RC App for Departments
The request is to allow a department fax inbox within RingEX Application. Currently, users can see their own fax inbox, but it would be helpful to also have access to faxes that arrive to shared fax accounts within the RingEX Application. This would eliminate the need to use email to deliver the fax to multiple users, which could pose a security problem for PII. It would keep the document protected within the application and make it easily accessible for multiple users.
7 votes -
Option for fax image to be attached to email notification of successful fax.
The pdf of the sent faxes have the information showing fax number time sent, etc. and are good proof of a timely fax. You can get it by downloading it from the app, but it would be nice if you had the option to just have the pdf images attached to the email notifications of a successful fax. Not only would it save steps, but you could easily send just the RingCentral email as proof of the successful fax to clients for their files, etc.
7 votes -
Feature Request: Show outgoing fax number for every user
At the moment only the main fax sender/recipient will display the company fax number on outgoing fax messages. For every other user that sends a fax, the main phone number will be displayed instead of a fax number.This is an essential feature for companies with multiple fax users, especially where a fax response is needed.
16 votes -
RC App Faxing - need ability to add info in To, Company and Phone fields
When sending a fax through the RC app there is only an option for the sender's fax number, cover page, note and attachment. There isn't an option for the recipient's To, Company and Phone. If you want to add this info you need to add it to the Notes section at the bottom of the cover page which doesn't look as professional.
10 votes -
Group Owned Inbound Fax Only Phone Numbers
Currently my company has approx 10 inbound Fax Numbers assigned to different Groups / Teams in the company. When a fax is received on one of those extensions, I then need to distribute the fax to a list of emails.The way I have managed to mostly configure this in RC is to create a message only extension that I add the "Fax Number" to. On the notifications tab, I change the settings to have a list of email addresses separated by commas of the people it is supposed to go to.Ideally when those same people send a fax out from…
12 votes -
Have printable fax confirmation pages in app
When a fax is transmitted, the system sends an email that shows the fax number, date, time and number of pages sent as a confirmation. It would be helpful if that information was in the app in a printable format. That way the fax sender could print the confirmation page from the app and send it to the recipient as proof the fax was sent and received without having to save all the emails.
8 votes -
Download Multiple Faxes
It would be beneficial for most of the users in RingCentral.
8 votes -
Ability to receive fax, even when "Take Messages" feature is disabled for the user OR if user's IP Phone status is "Offline"
Customer does not want voicemail enabled for certain users, but still wants to receive inbound faxes. Disabling the "Take Messages" feature under the User Settings within RCO will also disable the ability to receive any inbound faxes to the User's dedicated phone number. In the Call Log, it also makes mention that the fax may be rejected due an IP Phone being in "Offline" status. What is the user was strictly a softphone user and did not have their softphone launched in the middle of the night, but expected to receive any inbound fax to their number?!
10 votes -
Logo in email to not be sent as attachment
Many organizations that send outbound faxes email using @rcfax.com to send those faxes. If an email signature has a logo, they are being interpreted as attachments. The ask is for an automated way of preventing those from being consumed by RingCentral as attachments.
1 vote -
Printing fax into ring central
I would love the ability to print my documents into the ring central app, from my Mac, just like I am able to do on my PC.
6 votes -
Fax Cover Page using the Ringcentral App desktop
We have Google Contacts synchronized on the app with all information. When we send fax using the same app, it does not auto-populate the recipient information (like first and last name, company and business phone etc..) in the cover page.
5 votes -
Allowing outbound faxing by domain
The request is for domain-based outbound faxing. Currently, you have to enter each email address individually to allow for outbound faxing from a company.
1 vote -
9 votes
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Expand Composability - Remove Fax icon across RC apps (Phone desktop app, RCApp, Mobile)
Customer would like the ability to full remove fax from the user profile and not have it show up in the RC Phone app, RC App and RC Mobile. This would remove the icon to compose a fax, remove reference to faxes sent,received, failed from the messages tab. Would like it to be a selectable option in custom roles.
6 votes -
Custom Fax Cover Pages (as is available in RC Phone)
The RingCentral Phone app provides the ability to upload a custom fax cover page, which we use to include our company logo along with some instructions and a disclaimer. Please consider adding this feature to the new RingCentral app.
12 votes -
API for Outbound User Email for Faxing
Request is for customers to be able to leverage APIs to update Outbound Fax Email address for a Virtual or DL User so user does not have to manually do this action.
2 votes -
Save glip app fax contact using company name
When adding a contact in the glip desktop app, if you enter the company's name under "Company Name", it will not populate when sending a new fax and searching for the name. It will work if you enter the company's name under "First Name".
1 vote -
Multiple unique user logins for shared extensions
Healthcare customers using RC Fax typically have different groups using the same fax numbers to fax HIPAA sensitive information. Currently, the RingEX portal doesn’t provide multiple logins on the same fax number. Sharing a login may not comply with security policies and may cause issues with HIPAA.
1 vote
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