388 results found
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Call waiting for grandstream
Since Grandstream deskphones are initially on manual provisioning, we would like the call waiting feature even though it is manually provisioned
2 votes -
2 votes
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Apply key template without overriding presence keys
Currently when you apply a key template this overwrites any custom presence keys we have applied for the users. We would like to apply a key template without overriding existing presence keys.
8 votes -
Feature Request : Have option to adjust Off Hook Timeout for Cisco ATA devices
Feature Request : Have option to adjust Off Hook Timeout for Cisco ATA devices
Details : currently no option to adjust the timer when the phone connected to the ATA device is off hook causing it to timeout after 20 sec we need to have the option to adjust and customize the timer to allow longer or shorter time when idle
Current behavior : off hook times out after a few seconds it being idle
Brand : BT Business
4 votes -
DND show on reports
when physical phone is set to DND it should reflect that the ext is not available on live reports
1 vote -
Standardise all login details for the handsets
Can we please standardise all login details for the physical Yealink handsets. We need to regularliy login to the yealink portal to make changes to handsets and need everything standardised please
1 vote -
ringdown feature for yealink
ringdown feature for yealink
2 votes -
plantronics
Plantronics 8040 and 8240 should be supported
2 votes -
Poly Trio 8300 to auto provision using WIFI
customers who opted to use and/or change to Poly Trio 8300 for its WIFI functionality hits a roadblock as they expect the WIFI functionality to work before or during provisioning. The phone must be connected hard wired first and does not instantly connects to WIFI.
Does not work if their setup does not ethernet set up
1 vote -
Device Manual Provisioning Feature That Allows The "Username" Field To Be Used As The Extension Number
The customer has an emergency alert system that triggers using an extension, such as 5304, which activates the alert on device 8180. After transitioning from Mitel to RingCentral, the manual SIP provisioning information requires the "username" field to be entered into the 8180's extension field. The emergency alert system depends on this extension to trigger correctly. Currently, this setup is not functioning as needed because the "username" field from RingCentral's manual SIP settings is tied to the phone number, not the extension number. The customer requests a feature that allows the "username" field to be used as the extension number.
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6 votes -
Poly Trio 8800 to support firmware version 7.2.8.0031 or higher
We are trying to upgrade the firmware version of Poly Trio 8800 to 7.2.8.0031, but it keeps on reverting to 7.2.4 since the phones are assisted provisioned.
2 votes -
Support Assisted Provisioning for Yealink T44W
Support Assisted Provisioning for Yealink T44W. In order to use the phone seamlessly with RingCentral, the phone should also be included in the certified supported models for assisted provisioning.
4 votes -
Turn Off Beep Sound for Polycom EDGEE550 for voicemails
Would be better if we have an option to turn off the Beep sound whenever there was a voicemail left to minimize the noise in the workplace.
2 votes -
By default please turn off the missed call notification pop. Each Call Queue shows this for each member in the group.
By default please turn off the missed call notification pop. Each Call Queue shows this for each member in the group.
5 votes -
SIP Deskphone for Elevator/Door System
Customer would like to have a feature wherein RingCentral will support he Elevator or any Door system via SIP Deskphones.
13 votes -
Ability to have the desk phone ring on certain calls only
Customer wants to have the ability to set the desk phone to ring on specific calls only. The rest of the calls should only show notification on the desk phone screen
2 votes -
Sell Headset on RingCentral website.
The client wanted to have away to purchase the devices directly on RingCentral website.
2 votes -
Change Bluetooth Device Name
I have a Poly CCX700 purchased/leased through you guys. Myphone says 'Visible as "Spencer Smith" to other devices. How can I change this so I can keep my headset connected but my personal name is not broadcast to everyone within Bluetooth range
2 votes -
Sennheiser Bluetooth Headset
Support for Wider Range of Headset Brands
Enterprise Headsets are becoming more and more available and affordable. Different company's are now opting in acquiring affordable yet competitive headsets.
Please have Sennheiser Bluetooth Headset supported in the near future.
1 vote -
Ability to add a custom configuration on third-party phones
The customer wanted to have an option to add a custom configuration on third-party phones. They wanted to have the ability to configure third-party phones using the admin portal page.
2 votes
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