357 results found
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phones to switch to secondary ISP
MITEL PHONES should also have the capability to switch Internet provider when primary is down
1 vote -
Capability to answer call from mobile app (Iphone) using Bluetooth LEVN headset automatically.
Capability to answer call from mobile app (Iphone) using Bluetooth LEVN headset automatically.
1 vote -
on deskphone, while on a call knows that the owner is on a call
heather is using polycomm deskphone and heather wants if there is an incoming call the caller will know that she is on another call
1 vote -
BT Feature Request: all Deskphones should have an option to lock the basic settings.
BT Cisco, Polycom, Yealink and other BT Desk phones should have an option to lock the basic settings such as Brightness, Ringtones, Network Type for all BT Desk phones.
1 vote -
Warranty device copy
If we RingCentral can provide a warranty copy for those purchased phone.
1 vote -
Merge Calls Option on a Polycom VVX Phone
To have the option to merge an incoming call with an existing call.
3 votes -
Add a comments field to the Device Order process
It would be helpful to add a comments/notes field to the device order process to enter any information related to the order. IE: if for a specific project, group of new users or conference room/s that you do not have detail for yet or internal PO information, etc.... Anything that would help identify the order when you have multiple orders in progress for different for tasks.Could apply to additional number/POC requests.
9 votes -
Display modification
Display modification | Minimize call information once call is answered | Cisco Deskphones
Details : When a call is answered, the call information pop up displays on the screen and its taking up almost the whole screen. The extension numbers/name assigned to each line key cant be seen anymore and is blocked by the pop up.
Significance of the feature : To be able to see the users assigned to each line key to not memorize the user name/extesion number/extension DDI
Current behavior : When a call is answered, the call information pop up displays on the screen and its…
2 votes -
The Customer would like to have the option to hide the number showing on the upper left of the Cisco Phone
The Customer would like to have the option to hide the number showing on the upper left of the Cisco Phone.
She doesn't like to see the number showing on the Cisco Phone.
1 vote -
Log into hotdesk for multiple phones
A feature in which a user can log into multiple hotdesk phones
2 votes -
Can Ringcentral add Poly Savi 8445 for use with softphone
Would that make and model of headset work with softphone or be available as the recommended headset?
1 vote -
Cisco 8861 - Shared Line/Hot Desk Timeout
Like the other device types and models, such as Yealink and Polycom, Cisco 8861 should not have a long reconfiguration period when signing out and signing in with a different user.
Check this CISCO article where it could be a custom config that RingCentral can implement to remove the reconfiguration in between shared lines login: https://community.cisco.com/t5/collaboration-applications/all-phones-restarted-while-login-with-extension-mobility/td-p/4459948
2 votes -
Make Apple Airpods more compatible with Poly phones
Make Apple Airpods more compatible with Poly phones. Airpods is no listed on the recommended handset and hopefully, it will be included soon.
2 votes -
Display Device Name on Switch Port Name in RingCentral
The current configuration in RingCentral allows for device names to be modified within the admin portal. However, there is a missing feature where these device names are not reflected on the switch port name, making it challenging for network administrators to identify devices connected to specific switch ports. Introducing the ability to display device names on switch port names in RingCentral would greatly enhance network management and improve overall visibility.
1 vote -
Cisco ATA192 Ethernet Port Fully Functional
Please allow the Ethernet port on the Cisco ATA192 to be fully functional and allow devices connected to it to connect to the "uplinked" LAN.
2 votes -
Logitech H540 Noise Cancellation
Customer is using Logitech H540 but the noise cancellation is not working, customer already manage to enable noise cancellation on the app.
2 votes -
Auto Answer for Cisco ATA
We need to have an auto-answer feature available for Hard phones especially for Cisco ATA-191.
2 votes -
Transfer live calls directly to the voicemail of a user extension using Mitel desk phone
We have a mitel desk phones where some live calls that we are receiving need to be transferred directly to the voicemail of a specific user extension.This feature will be a great help to us because the calls will not ring on the user extension if its not that urgent.
7 votes -
Polycom
Need to remove the name of the user extension on the Polycom phone when receiving calls from call queue.
2 votes -
Persistent Volume Settings for Polycom Phones
Currently, when using Polycom phones, the volume settings revert to default levels with each new call. This behavior can be inconvenient for users who prefer to set their own volume preferences and have them persist across calls. This feature request aims to introduce the capability for Polycom phones to retain the user's desired volume setting consistently from call to call.
Benefits:
Enhanced User Experience: Users will have a more personalized and consistent experience with their Polycom phones by not having to readjust the volume with every call.
Increased Productivity: Eliminating the need to manually set the volume for each call…3 votes
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