363 results found
-
Option for multiple extension to pickup the call at the same time
Customer wants to have an option for multiple extension to pickup the call at the same time
1 vote -
Other extensions caller CNAM on presence
Have Extension line on physical phone display the Caller ID of who they are talking to. This would allow greater collaboration so other users could see who everyone else is talking to.
1 vote -
Ability to do outbound calling on Free account
Hi we would to have the ability to do outbound calling on Free account
1 vote -
Ability to force users to use the web based version only. Don't give them the option to download the desktop or mobile app
Make it possible to force specific users to only use the web browser version and never give them the option to download or use the mobile or desktop app.
1 vote -
Make the search function better
In the attached screenshots, I'm searching for a contact by entering the last 4 digits of their phone number but I get no results.
1 vote -
Mute incoming call notifications while currently on a call for Mobile App
while on a Carrier call, and RC Mobile App will have another call, mobile device will still ring. Requesting to have the same function with desktop app. Call waiting audio alert. Mobile app's option is only to enable or disable notification settings for incoming calls.
14 votes -
Save the RC window size, placement, and config on close to use on open.
It takes me a few minutes at startup to get the RC window size, shape, location, and display mode set up. Suggest those be saved at close, and then used to display the window on open just like it was a close.
1 vote -
Phone Line Check
A kind of feature that would allow us to make sure our phone lines are working correctly? At the moment we're doing it manually, calling each line and making sure the call comes in, but is there any automatic process we could implement?
1 vote -
Intercom for not supported devices
Should give an option for manually provision phones 3rd party not supported phones to have the Intercom feature
1 vote -
Page ring on Mitel deskphones
I would like to see the "Answer page ring" feature on Mitel desk phones. Currently, paging doesn't work with Mitel desk phones when using Ring Central. Having this feature for user's would help greatly.
1 vote -
Ability to ignore a specific call only for a specific user
Ability to ignore a specific call only for a specific user
1 vote -
Option to let callers leave voicemail for auto-answered call
A request has been made by one of the users to have an option to let callers have the ability to leave voicemail for auto-answered calls when the user won't be able to attend the call after several seconds.
1 vote -
When you select Forward All Calls to voicemail to have both calls and video calls all route to voicemail without having to set yourself to D
In MVP, when you select Forward All Calls to voicemail I suggest to have both calls and video calls all route to voicemail without having to set yourself to Do Not Disturb
1 vote -
free phone upgrade for out of warranty phones
So far ring central cannot upgrade phone for out of warranty device even the equipment is purchase from them. I (the customer )will appreciate if this is an option without extra cost. case id 21865730
1 vote -
AI to Answer phone calls and auto case/ticket documentation
I want the ability to be able to have an AI on RingCentral or an integration, where it's able to answer phone calls and document/summarize the call on the documentation part.
1 vote -
Add a 4th line for conference call on the Cisco IP 303 desk phone
Add a 4th line for conference call on the Cisco IP 303 desk phone
1 vote -
RingCentral eSim
The customer wants to use their newly ported-in number to be a regular sim number but has a RingCentral account attached to it as well.
1 vote -
Option to allow call through
Add an option that will be on/off that forces callers to press 1 to ring an extension. This would reduce spam calls. Example when enabled: "You have reached the extension of _________ to continue this call please press 1." If they press 1 continue processing the call. If not send to VM or even disconnect.
1 vote -
Live Call Memo
a VERY useful feature would be a small text memo with limited characters that could be attached to a live phone call. That way, when my receptionist looks up a work order to find who the call should go to, that work order # pops up on the screen to the transferee, so that person does not need to ask the caller the same questions that the receptionist did. This will save time, and frustration to the caller. Example: Receptionist answers the call, caller does not know who they need to speak to but has a work order #. Receptionist…
1 vote -
Custom labeling or sorting of call masking numbers
Within my current role I have a few dozen call masking numbers to choose from and they are supported by area code and names labeled are weird and not always in line with the associated doctors' offices (some are labeled under the practice name and some practices are labelled based on a different physician in the practices name) It is very confusing and time consuming and been a headache to deal with. If there were a way for me to label them or sort them based on larger contracts they are a part of I could be able to work…
3 votes
- Don't see your idea?