2789 results found
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When logging into a meeting, allow the user to view themselves in the camera before joining.
Similar to other competitors, this would allow you to adjust the camera, or yourself before joining and being viewed.
2 votes -
Autocorrect
Autocorrect for the RingCentral Desktop app (I'm on Mac). It would benefit everyone...it's the only app on I have my computer that doesn't autocorrect, which is a pain while using Glip.
1 vote -
Option for outside US customers to be excluded in content blocking of SMS carrier.
under certain circumstances, customers operating outside the US should be excluded by the US Federal Law prohibiting certain content that should be used as to why the customer is having issues with SMS.
1 vote -
Salesforce plugin - Please update the product so that it supports lookup fields
Currently we are using the Salesforce RC plugin only. Not supporting lookup fields in the RC component means we have been unable to add all of our required fields into the RC component; this results in the user needing to access the Salesforce task after a call to update certain fields - we are now seeing this causing errors when the call recording link is then added to the Salesforce task whilst the user is editing it. This is resulting in data loss and lost time to our end user as they have to re-input everything
4 votes -
Add start Audio Conference to the RingCentral Unified App from RingCentral Phone App
The RingCentral Phone app has a button where you can start an Audio Conference. It would be very useful if this button/feature were added to the RingCentral Unified app.It would also be useful to be able to manage the Audio Conference directly from the RingCentral Unified App. The admin can control the audio conference by being able to mute the callers or disconnect the caller from within the app.Would also be great if you can transfer a call into a audio conference as well and then add additional calls into the audio conference.
6 votes -
Reduce the Desktop Real Estate Required for the RC App
It would be helpful to make it expandable and contractable based on User Interaction, especially relative to Composability.
35 votes -
Ability to save your Ring Central App preferences
A plus for all RC customers.
3 votes -
Pop up notification on status change
I have some users that would like to see the same functionality that they see in Teams and Skype where they can turn a notification on to see when a specific user becomes available.
5 votes -
Desktop APP Personal Contacts: Sub-Folders
We have users that have asked about the ability to create Sub-Folders under Personal Contacts within the Desktop APP. We are an insurance company and they believe that this ability would help to distinguish between what type of contact everyone is. Ex: a folder for hospitals, a folder for Doctors, etc.
7 votes -
Play hold music while transferring a call
I use the app a lot for our reception line and currently when you go to "more" then "transfer", the call stays live while pulling up the extension to which you are transferring. It would be useful if the call was put on hold while the transfer was happening, especially in louder work environments.
5 votes -
Rename Pinned Conversation
I would like to be able to easily identify and organize my pinned conversation by renaming them
1 vote -
Transfer voicemail from inbox to another extension
This would be useful if an employee likes to keep messages in their mailboxes and need to transfer it to another extension. We get alot of email and these seem to disappear within the inbox when transferred that way.
5 votes -
Date stamp / Time stamp viewable on TEXT list
In prior version, you were able to see the date / time stamp along with the body of the text in a list format without having to hover over or click into every text. This makes it difficult to find communications. Please give an option as to how to view messages so we see more than just a list of contact names. We should be able to expand this view to see more information (i.e.: date, time, company name, phone number, body of text).
3 votes -
Use RingCentral desktop app as an alarm in case of fire.
We, Driving Force, do not have land lines at some of our locations and exclusively use the RingCentral app on desktop and/or mobile devices. Looking for a method to alert personnel in specific buildings (i.e., only alert those in a building that is exposed to fire or other hazard and not all company buildings). In previous "land line" scenarios, a predetermined number (e.g., 5555) was dialed which in turn triggered an audible alarm and alerted personnel to proceed to the muster point. Further, there was also a first aid response mode where those needing assistance could connect with first aid…
2 votes -
Activate RC mobile app to answer a forwarded call from another RC extension
Most of your staff are on the good, we need to be able to forward from one extension to another and have the mobile app ring so we can conduct business on the go.
7 votes -
Add Pickup feature key and Notification to Ring Central App
Please add this to the app as we have migrated away from desk phones to use app features more easily.
2 votes -
Add Defender firewall rules to the MSI version of RC App
Add firewall rules to the MSI version of RC AppOur Cornell users have been getting firewall popups that they consider frightening (see attached). This user reported this occurred after they had FIOS newly installed in their home last weekend. We are wondering if installation packages could include firewall settings appropriate for all network types users may encounter. At Cornell we centrally deploy the MSI version and our Desktop Support Team uses that to deploy and update versions on a campus-wide basis. They have noted that the package itself does not create the needed Defender firewall rules. They would prefer RingCentral…
13 votes -
Allow for disable users for the GLIP Chat to be able to retain their settings and group chat they were assign to
I noticed when you disable a user, it automatically removed them from every group chat/team they were assigned to. I think it would be great for an employee/user we disable to retains the teams/group chat they were assign to. Example: Employee A leaves the company --> Company's IT disable them --> Company retains the ext --> new employee is hired and takes that ext --> once reactivated, they have access to the group chats/teams.
1 vote -
Allow Auto-Receptionist to transfer to specific numbers in extensions
I have an admin account that is for all official calls (non-customer related) and that extension has 5 phone numbers associated with it. It would be great if the receptionist could transfer to a certain number in the extension instead of just the extension itself and then tell me which number it is calling.
2 votes -
Would be good if call handling contacts didn't show under 'flip' menu for active call
Call handling', setup in the portal, is used for our call forwarding functionality. As such, when a user has PA number's added for call forwarding, they appear under the 'flip' menu when on a call, unfortunately, it doesn't work for flip.
1 vote
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