3169 results found
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Password History Restriction
The ability to set a password history restriction is not currently in place according to a response I received from RC support. For example, if you set a password expiration and it expires, you can still keep using the same password over and over. This is a fundamental password security control and I'm hoping will be added in a future release.
1 vote -
Enable to push to answer calls on the unified app
Enable to push to answer calls on the unified app using the Trucker Bluetooth Headset with Microphone
1 vote -
Feature request:Presense for RingCentral Unified App
to identify if user is available to take calls using the unified app
1 vote -
Allow for both selected and fillable fields for status to be visable in the Bridge OC
Currently there is a field in Ring Central that allows for users to set their status to in a meeting or Out of office, as well as a fillable field where you can write notes alerting internal users of important details. These fields are unavailable to feed into the Bridge OC which does not allow for Reception team to easily identify where internal staff is without using a secondary tool and prolonging call hold or handle times.
1 vote -
Mobile Directory Filter
On RingCentral mobile, the contact/directory feature does not have the same abilities as on desktop. For example: On the desktop RC Phone app, I can filter by site so I can see all users in a particular site. Another example is searching on title. "Branch Manager". The mobile app does not see this information.
1 vote -
Caller id covers the toggle where you can leave or enter to accept queue calls-need a widget toggle or to move it
My caller id on Android comes up on the top and covers the whole top when a call is coming in. I often have to leave the queue so someone else can pick it up (if I'm already busy with something) and I can't get to the toggle without repeatedly disconnecting the current incoming call. If I'm not quick enough to get to that toggle, I have to do this many times which I'm sure is not fun for the caller. A widget on/off queue button or toggle that we could place on our wallpaper/phone desktop would be great, or…
1 vote -
Fax contingent recipient
If a DID receives a fax, but the user is not signed into the RC desktop or Mobile apps, a contingent recipient should be able to be specified.
1 vote -
Please add ability to make notes and tie to a given number.
we do a lot of call backs and follow up and it would be great to use the RC app rather than using Zapier or some other app to dump numbers into our crm. This would make RC a mini crm for tracking call history until a number is actually converted. We would also be able to them track history in the mobile app too. Don’t forget about the smbs who don’t want to pay for added services in order to track customer touch points.
3 votes -
Drag and drop teams/people into folders
Currently, you can only add and move teams in/out of folders using a drop-down menu. I think it would be easier if you could just click, drag, and drop teams (and perhaps people too) into desired folders in the left-pane.
39 votes
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