2966 results found
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Future dated Video meeting
Customer wanted all her future dated video meeting more than 7 days to show up on the RingCentral application upcoming meeting tab.
1 vote -
Panic style button
Be able to pick up a desk phone, type in two numbers, and be able to have it send a message or automated call to someone to notify of an issue quietly.
4 votes -
1 vote
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Allowing to answer RC app calls with the shortcut key even if its outside the RC app
Currently, you can answer the call via the shortcut key by pressing ALT A but you must have the RC app to be in the screen to make the shortcut keys functional
5 votes -
Emergency Services dialling for Mobile Devices in Healthcare without SIM Cards
In a healthcare situation tablets are often used as eCare devices and often do not have the capability to support SIM cards, or eSIMs. They are not mobile devices in the true sense of the word and do not leave a site or campus, although they often roam within the confines of that site..Adding the RingCentral mobile client brings telephony and other features to this device and is a massive boost to patient care and positive outcomes. Being able to communicate directly with other healthcare professionals from a single device quickly and easily enables these positive outcomes.Sometimes the healthcare professional…
6 votes -
Group SMS from External Number
Customer would like to received group sms message from external number. Customer received text message from external number with no issue. However, if external number send it text message to multiple RC number is not being received.
6 votes -
Keep dialpad and active calls in the main RC window instead of a pop-up
It used to be standard behavior in RC Phone and I think at least an option in older versions of the full RC app, to keep active calls in the main RingCentral window. I dislike the current behavior that pops out active calls into a new window, as it creates additional clutter on my desktop and taskbar, and would like the old behavior back as an interface option.
3 votes -
Develop a Pixel Watch 2 / Wear OS App for RingCentral
The RC app is a critical component of using RingCentral, and since Google has now finally started to seriously develop and implement Wear OS (with buy-in from 3rd party hardware vendors), RingCentral should develop a RC app for the Wear OS ecosystem.
1 vote -
Click to dial for windows 11
Customer wants to also have the feature that can easily call/dial a number on his Windows 11
2 votes -
Switch option for RingCentral app to any Third-Party app
Customer would like to have an option to switch his calls between RingCentral and other third-part apps like Microsoft teams, etc.
5 votes -
MFA Validation
Our MFA validation code gives us 60 seconds to type in and it is taking 120 seconds for the code to come in to our mailbox, so we aren't able to validate the code in time. Can we change the amount of time the code is good for to 5 minutes instead of 1?
5 votes -
Allow use of SMS feature with number that has Fax Only Feature
Currently, numbers that is set to Fax Only are unable to use the SMS featureAs per PM & Service Engineering Team this seems to be a limitation within the system
3 votes -
Show Company Name, Not Phone Number For Incoming Calls
When someone calls any of the companies under our main RingCentral Accout, the App should show the name of the company they are calling, NOT the phone number. Or we should have the option as to which to show.
EASY FIX! C'mon!
Example.
Caller Calls any of my businesses under the one RC account I have.To: XYC Business or
To: Tom’s Motors
NOT just the phone #.
This can be easily fixed if RingCentral recognizes the name that is attached to the User or the name of the IVR or even in the Contacts that are store in the…
2 votes -
Identify a saved contact using the company name
Not all numbers belong to an individual person. Some are being used by people within a business.Currently when someone who is saved as a contact but only has the "company" name filed up calls in, the caller is not identified by the company name.Please show the company name of a contact saved without a first and last name when receiving a call from them.
3 votes -
New message indicator on collapsed file folder
In 'Message' area of Ring Central App: If I have a file folder created with multiple chat groups under it, and the file folder is collapsed (which the App often does - another feature I would like changed - once expanded, keep it expanded unless I manually close it). So if the file folder is collapsed, I would like to see a 'new message' indicator (could be a small circle with number of new messages, could be the file folder type turns 'BOLD') - some way for me to know there's a new message in any one of the multiple…
6 votes -
ability to attached a photo / screenshot in a converstaion reply
There is no option to post a photo/screenshot in a conversation.
Hope you can add this.1 vote -
RingCentral App Access for shared lines extension
Customer would like to have access to the app even thou they were assigned to a shared line
16 votes -
Telus - Increase the limit from 4 free seats per user extension
The customer wants to have multiple users to use the same line using their Telus app without deauthorizing
1 vote -
Do Not Disturb(DND) with time duration
You should be able to set the do not disturb setting to expire after a certain period of time, rather than having to remember to go in and turn it off. Sometimes we set it just for a meeting and then realize the next day it is still set to do not disturb.
16 votes -
Caller ID and Call Queue name not showing when answering on MS teams
When answering calls using MS teams app, it should show the caller ID and call queue name
6 votes
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