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2814 results found

  1. Would be helpful when Paging to be able to dial 84(page ext.) from a contact list.Also Paging adapter no longer show up in Contact list even if Include Paging Only in Company Directory is checked

    1 vote

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  2. The unified Inbox is a good idea. Now, however, to send a text, there's an extra click for something we do dozens of times a day:+ to send new messageup comes menu: Send new text/Send new faxI will never send a FaxIt's a step backwards to have to choose from this menu rather than directly opening up a new text messageEither:replace + w/ 2 icons +Text, +Fax to eliminate the menuwhen user selects the Text Inbox and hits + from there, New Text Message should be assumedFax Inbox should mimic this behavior for faxesThank you.

    3 votes

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  3. the main user extension keeps receiving a notification or logs in his application everytime someone will log in to their hotdeskphone, he wants a way to not received it in his application logs

    5 votes

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  4. ...egrated telephony.. The Call waiting audio alert currently only works when the existing call is answered from the RingCentral app. However, there are clients who use integrated apps such as Salesforce which has a RingCentral dialer built-in which would benefit from this setting.

    1 vote

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  5. I would have draft text saving feature between different clients due to high rate of switching between them during day

    1 vote

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  6. The transfer button could be removed from the More icon for easier access.

    1 vote

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  7. The feature in the HUD "Ring when extensions I am monitoring receive incoming calls" states that "If the RingCentral app is your default phone app, you will get call notifications when somebody you are monitoring receives a call.", it will be beneficial for the user that is monitoring the calls to change this notification from just the incoming calls to both inbound and outbound.

    1 vote

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  8. This will prevent confusion when a response is sent to and from the group text.

    2 votes

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  9. We should have the capability to link What's app with RingCentral without upgrading to Engage Digital

    2 votes

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  10. A feature that guaranteed to use a RC International Thailand Number as an outbound caller ID to make an out bound calls to Local Thailand Numbers. Currently it keeps changing Random outbound caller ID keeps changing like +69711915668971 / (+6971191600869) It works with US /Singapore/ AU numbers but not within Thailand Local calls.

    1 vote

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  11. Please integrate with Podium.

    1 vote

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  12. Please enable International MMS - or even better can you please support RCS both domestically & internationally - as that is a useful feature to send high quality images. RCS would be much better and is the latest standard as far as I'm aware - would like to be able to utilize this which is becoming common across carriers for picture/video delivery.

    20 votes

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  13. We currently spend $1500/mo on one fax line. It would save us money. We currently auto save our faxes to a directory and then the faxes are assigned to a user in our document application. So, if the app saves locally we can distribute to the person that needs to view it.

    2 votes

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  14. The customer asked whether we have this feature. Basically, the customer's process is they will have to read aloud a certain script in the live call for recording and compliance. Since they have to say it every time they receive calls, they would rather have a pre-recorded audio that they can click on and will play and be included in the call recording.

    2 votes

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  15. When placing audio calls, there is an easy to access volume control. The only way to adjust volume in a video call is to go into the 'test audio and video' settings to get to it. Please provide a much faster means of controlling the volume inside the video call.

    6 votes

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  16. Users needs to have the ability to assign extensions to specific lines in their RC App > HUD between extensions and park locations.

    1 vote

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  17. The customer wants to set up a published company number dedicated for tech support to be able to be reached as a "quick dial" number available to all users on their RC MVP app.

    1 vote

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  18. I don't know who my company admin is and I should be able to contact them directly though the app.

    2 votes

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  19. When sending new text messages the option to select an outbound SMS number from the main number or the direct number is available. However, when there is a missed call and I opt to click the text option under the missed call it allows me to text the missed call number but no option to change sms outbound number it defaults to the direct line and we would like the option to default it to the company number or have the dropdown option.

    1 vote

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  20. Looking for an option to notify the sender that SMS is not supported.SMS seems to be showing "sent" to the sender. even the customer's SMS is not enabled/supported yet. is seems that SMS from clients was ignored.

    6 votes

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