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2814 results found

  1. Unmerge Merged Call in RingCentral App

    3 votes

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  2. This RingCentral user relies on the MVP mobile app. And, he wants the mobile app Settings > Receive Notification to always ring at all times. As of this time, the default setting is "When inactive"

    2 votes

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  3. It is hard to differentiate between conversations, visually, except for the side bar that indicates the name or group being spoken to. It would be extremely helpful to have the ability to change each conversation visually so that we would have visual cues that indicate which conversation with which we're about to communicate.An example would be to set Person A to have a blue background while Person B would have a green background with square watermarks. When the green background is seen, it's obvious you're not communicating with Person A or a whole office group message.Opportunities for miscommunication are likely…

    1 vote

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  4. Is there a way to completely remove the keyboard from the desktop? It's completely useless and takes up valuable viewing space. I have a phone right next to me. Thanks.

    1 vote

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  5. Being able to snap elements of the RingCentral app interface in and out to run it in a more focused/minimal way would be helpful as it does take up a fair bit more screen real estate compared to Slack, which we had previously used for messaging. I know we can zoom the interface view to use a smaller font but the current, monolithic interface still doesn’t lend itself to running in a more lightweight mode

    2 votes

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  6. I'd like to carrier the provider's name of the inbound and outgoing calls. I would like Carrier information or the ability to do it. I'm a fraud hunter and use RingCentral to put an end to it. I also would like to put flags on calls for future review without having some expensive CRM. The ringcentral app is the best and I want to make it even better plus safer for people. I report all my calls to Upstream via a bot I made on Discord. but I'd like something built in the platform to make it more accessible. It…

    1 vote

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  7. customer want to have the option to choose a specific extension to received text messages for a specific extension

    1 vote

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  8. Is it possible to customize the softphone to process the audio stream differently? In case of language neutralization, we don’t want to send the support person’s audio stream directly over call. We instead want the translated stream to be passed over the call. It would require customization in the softphone. Will we have the option for such customizations in the softphone audio stream handling flow? Is the audio stream a dual channel?

    1 vote

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  9. He wants to do a silent install for all of his extensions not doing it one by one. So that the employees will not know that he is installing something.

    1 vote

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  10. Some would like separate apps for messaging and call

    1 vote

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  11. Allow customers to send a normal text message with website link or special characters such as dash (-) or email address.

    2 votes

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  12. Hello, we noticed that our employees are able to manually change their calling out line (via the app and desktop). Can you disable this function so that employees can ONLY use the numbers that they were assigned? Although we tell them not to switch things on their ends, it still happens, and customers end up calling the wrong numbers since the Caller ID shows our private number on their end.

    2 votes

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  13. Enable iMac contacts to sync with Ring Central Desktop App.

    4 votes

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  14. Team, is it possible to add a feature to request to provide admin access to certain team's within the app itself.

    1 vote

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  15. ...ing the entire content of the comment.. Ability/setting in the webhook (or somewhere) that would only alert of a new Jira comment without including the entire content of the comment.

    1 vote

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  16. Customer wanted to be able to send links and email addressed even thou it is not registered to their campaign

    1 vote

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  17. Is there a way to make calls ring in a user's headphones when receiving calls to the mobile RingCentral app on an iPhone? It connects to the headphones after answering the call, but the initial ring happens aloud rather than in the connected headphones.

    1 vote

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  18. As a USER of RingCentral Service Web, we have a number of users who are colour blind. If a user has Achromatopsia this means most, if not all graphics are impossible to read. We can easily resolve this by using a similar process on Service Web and the RingCentral App, by using textures as well as colours. For example. Green Dots. Red Lines (diagonally) and orange lines (vertically). This will mean that the user can see the texture, even with no colour vision.Colour (color) blindness (colour vision deficiency, or CVD) affects approximately 1 in 12 men (8%) and 1 in…

    46 votes

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  19. Multi-site has option to change caller ID for outbound calls however for SMS, it doesn't have option to select SMS ID. It automatic to the Digital line number. It would be better to have this option to strengthen the multi-site settings distinguishing it from the main number or location. Giving us flexibility in selecting the virtual number (serving us main number) on that location as SMS ID when sending out SMS to our clients. Just so they know that's us texting them.Having separate settings such as the change of SMS ID for different location on multi-site settings would be beneficial…

    9 votes

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    Under Review  ·  2 comments  ·  Application  ·  Admin →
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  20. Ability to install print to fax in all user accounts in one go instead of installing it 1 by 1 for each an every users

    3 votes

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