3261 results found
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Restore previous location of merge button
The latest update moved the merge button from the main screen to a location 3 clicks deep. Previous location was more convenient and intuitive. A possible idea/solution would also be to make the button placement customizable based on everyday use and business needs.
6 votes -
Ability to manage call forwarding in the RC Mobile App
ability to manage call forwarding in the RC Mobile App, So no need to go to the admin portal or to the desktop app to manage it. It will be easier if customers can add, turn on, or off the call forwarding directly on the mobile app.
1 vote -
Sync HUD from the old phone app to the new app
, Customer wants to sync the HUD or status to the new app even if the other users are still using the old phone app.
1 vote -
When extension 112 is dialed it needs to be routed back to the operator instead of it hanging up.
Customer ported in and had extension 112, when customers dial the 112 extension it says that it's invalid then hangs up on the caller. What customer wants to happen is when it's dialed it will say that it's an invalid number then be routed back to the operator instead of being hanged up on.
1 vote -
Ability to manager all the features on the RC App as Administrator.
Ability to manage all the features on the RC App as Administrator.The customer would like to limit the feature on the RingCentral app for all their users. They want to their users to see all the features and settings on the RC app and have the option to manually change it.
1 vote -
Option to Delete any Team message by admin on the RC mobile app
The admin cannot delete a message posted by a member on any group/team in the RC mobile app. So admin wants to have an option to Delete any Team message posted by a member on the RC mobile app
8 votes -
RingCentral mobile app option to open links with the device's native browser
This is useful if the app can be opened with the native browser as the RC app is not storing data from forms (auto-fill)
1 vote -
Dial Account Number
The caller will have an option to dial their account number so that it will appear to RingCentral application the detail which is the account number of the caller for documentation purposes
1 vote -
Exporting the original Messages
It would be best to export the original or unedited messages in Data Extract rather than just the edited versions of the messages when exporting it from the Message Data Retention on the app
3 votes -
RingCentral Mobile App Separate Fax Notification Settings
Currently, we only have "Miss call VMs, faxes and text" notification settings in one option to turn on or turn off on RingCentral Mobile App. Customer only want to disable the Fax Notification.
1 vote -
Cloud backup for SMS
SMS can be backup to a third party cloud system such as iCloud, Google Drive, Dropbox and ect. This is for them to retrieve it just incase the system or accidentally deleted the SMS
2 votes -
Remove Fax Tab in the App
cx requested to have an option to remove the fax tab in the app // they already turned off fax feature online and changed number to voice only but the fax tab in the app is not being removed
10 votes -
Missed notification counter
I believe there is a need for a counter on the tray icon showing the number of missed notifications. This feature is currently in Teams messaging.
1 vote -
Feature Request: Sync MAC contacts to the Glip app for Office at hand
Behavior: Have an option from the Glip app to sync the MAC Contacts to as this feature is available from the spartan appConfiguration: Settings > Calendars & Contacts > Apple > Contacts
1 vote -
Record calls with the actual screen of the user
There should be a feature that allows screen recording of the calls when calling from and receiving calls from RingCentral app
2 votes -
Automatically put the call into message when in Meeting status
In a call queue, a feature requested by the customer to automatically put the call into a message or SMS when the user is in a meeting
1 vote -
transfer call from Ring Central to external number using short code or via extension number
transferring calls back and fort from Ring Central to external number like it was an extension on the ringcentral app.
1 vote -
Ability to select multiple teams and move them in to folders
On the MVP application, having a team edit option that unlocks a checkbox for the teams and/or direct messages so that they can easily be selected and moved in to folders. Use cases: New team is added and you want to select all of the direct members at once and move them to a folder for easier organization. A new issue has come up and several new teams have been created, this would allow you to move all relevant chats to one folder. New manager needs to add all of their direct reports in to a folder.
2 votes -
Microsoft Office 365 Government - GCC High
Customer said, "We migrated Microsoft tenants from commercial to GCC-H and now we can no longer connect RingCentral App to Office 365 for calendar and contacts integration."This new Microsoft feature might still not be supported in the RingCentral App.Some Dev Team members said, "looks like MS side issue.""Looks like this is part of the RingCentral Gov compliance requirement, wondering if this is part of the product roadmap already? Any plans on this? https://learn.microsoft.com/en-us/microsoftteams/plan-for-government-gcc-high
6 votes -
Automatic Dialing for 911
To have a feature when a digital line is being called, it would automatically be dialing 911
1 vote
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