2791 results found
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further narrow the 'Message Panel' Column to give more space to actual messages
I switched to the new layout for the desktop app and noticed that the message panel column takes up an unnecessary amount of space on the desktop app. I would like to be able to further narrow the left column (message panel). It eats up a huge amount of real estate that would be better used for center column with the actual conversation (see attached). The same problem exists on the web app. I am only able to narrow it to about 1/3 of the overall screen - which is a total waste. I submitted a ticket about this (#18823765)…
1 vote -
Roll call for employees scheduled for the day
Roll call for employees scheduled for the day
2 votes -
Conference call option on the app if the Deskphone and RIngCentral app is linked
Conference call option on the app if the Deskphone and RIngCentral app is linked
1 vote -
ability to receive a notification before the data will be deleted from ringcentral server
So that the customer's will be notified or will have an idea why they can no longer search a specific file (faxes/calls etc).
1 vote -
Greeting update on the message only extension before voicemail greeting
Wants to have an option to customize a greeting first before the call routed to the voicemail greeting on message only extension.
1 vote -
Multiple Selection + Delete for Tasks
I maintain "for-me" to do list via the Tasks on ringcentral windows app (personal chat with myself).I've managed to grow the list of completed tasks to 30+ before I realized I just want them to go away. However, I have to click on each one, hit delete and hit confirm.Would be nice to somehow multiselect them from the list of "all completed tasks" and then hit delete.
2 votes -
Option to disable the bubble alert in the RingCentral Desktop App.
To have options to enable or disable the bubble alert when there's a new SMS, missed call, voicemail, fax, etc.
6 votes -
Disable email notification when active on the application
System should detect when you are active on the application and automatically disable email notifications that are being sent since you already have visibility on the application.
1 vote -
Disable Third Party Apps Jupiter Desktop
Disabling of Third Party Apps Access in Jupiter GUIAdd a new right “Disable Apps” in service web that triggers/ removes the “Third Party App Access” entirely from the Desktop App (GUI)
4 votes -
RingCentral Teams (Glip)
Restrict who can make teams. Be able to manage who can create new teams.
2 votes -
Hold music on User's end.
User and caller will going to hear a hold music during the hold time.
2 votes -
Ability to view call queue VM from the RC app
Ability to view call queue VM from the RC app
1 vote -
Ability to Paste Contact Names Into New Text Message
We would love to copy contact names from an excel doc & paste those, in mass, into the 'TO' field of a new message, so we can send that message up to 100 people. Now you have to manually start typing in the name & then select it. This isn't preferable for a text going out to 100 contacts
2 votes -
Ability to make /change /edit custom rule within the app
It would be a lot easier for any user to create a custom rule inside the app without logging into the portal
2 votes -
have the abillity to intercomm using mobile app
it would be nice to have the ability to do intercomm using mobile app and receive intercomm msg while on a headset and not on speaer mode
2 votes -
Update the article about "Log Out of RingCentral Phone for Desktop"
Customer called in and asked on how to log out his RC desktop app. The customer advised that he followed the instruction in support.ringcentral.com (https://support.ringcentral.com/article-v2/Log-Out-RingCentral-Phone-Desktop.html?brand=RC_US&product=RingCentral_Phone&language=en_US ), however, was not able to find the log-out button in Settings. Instead, we were able to find it in Display Picture (top -left of the app) then Sign-Out. Please update the article. Thank you!
1 vote -
Enable Authentication thru SMS for RingCentral Login for All Accounts
Update method for the authentication logging in to RingCentral Account, include receiving authentication codes via SMS for accounts without SSO Login
7 votes -
Share computer audio through desktop app RC MVP
Many users have migrated over from RC Meetings which is retired. We would like to be able to share computer audio in the desktop app rather than using the web app version to share computer audio.
9 votes -
Require PIN for recordings outside of Admin Portal
Only those with access to the Admin Portal should be able to freely access call recordings. If this option remains on the app, a PIN should be required to listen and download recordings.
2 votes -
allow a notification for the conversation that is currently in view in the Ringcentral app
customer would still want to be notified of a new message even if the app is in the foreground and the conversation is currently in view, at the moment only notifications for other conversations as long as they are not in view sends notifications
1 vote
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