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Phone & Messaging

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1768 results found

  1. Please consider using the word "Chat" rather than Message on RIngCentral

    1 vote

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  2. There's an option to turn off ringtones on the RingCentral desktop app but no option to turn off ringtones on the RingCentral mobile app

    4 votes

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  3. 1 vote

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  4. It would be helpful if there were some sort of option for the webinar participants to add custom answers, like a text field (even a very limited one) in the webinar poll rather than the multiple-choice option.

    6 votes

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  5. 2 votes

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  6. Check Numbers for the CNAM in Bulk

    1 vote

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  7. Currently we have a default greeting in place for all end users that have an MVP phone #:

    "Your call has been forwarded to the voicemail for Ruben Castro. No one is available to take your call. At the tone, please record your message. When you've finished recording, you may hang up or press the # key for more options."

    We were wondering if there is a way to modify this and update the verbiage, and also had a question regarding this particular feature set and how dynamic it can be.

    -Is there a way to insert your own verbiage…

    1 vote

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  8. Customer requesting to have a customize greeting every time they make an outbound call.

    5 votes

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  9. In some organizations there is the corporate rules, that on voicemail should be used. In this case there should be an option to deactivate the voicebox.

    15 votes

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    • Allow user to select and forward a call to a working hours IVR menu and after hour IVR menu.
    • "if no one answer" option on user extension, allow an option to forward a call to a working hours IVR menu and after hour IVR menu.
    5 votes

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  10. customer wanted to have an ability to disable the call logs from her ring central application to appear on her regular phone app

    2 votes

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  11. The ability to receive notification ahead of time or before the implementation of any changes or policy on the account.

    2 votes

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  12. Ability to color code incoming and outbound contacts for calling and SMS functions when you have one extension managing multiple lines. This allows for visual ease and better organization within the company.

    1 vote

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  13. The ability to block a number in call queue that is currently block in a user extension so that the user will not able to receive the call from specific number from call queue.

    1 vote

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  14. Add an information button after the caller's name to show the caller id. I need this for voicemail phone App. I have it on the computer but not the phone App.

    1 vote

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  15. It could happen, that 2 calls attempts come in at nearly the same time. The user get both - has to decide, which to take - even when 'call waiting is off'.This should not happen - only one call should get passed though to the user.

    14 votes

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  16. Ability to provision multiple phones to one DL. Customer does not want hotdesking since once you use the phone for hotdesking, there is still a fee0

    3 votes

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  17. ability to set up an alert to email a supervisor when their team's users go into "do not disturb"

    7 votes

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  18. Should be able to send faxes more than 200 pages using the efax system

    19 votes

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    Under Review  ·  4 comments  ·  Other  ·  Admin →
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  19. We have a customer requesting a feature that would allow them to update their Advanced settings in Messaging Notifications automatically when they change the email address associated with their extension. Currently, they have to update this manually whenever they change their email address.

    2 votes

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