1653 results found
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Distinct audio device for ringing in Zendesk
The Ability to configure a dual ringer inside Zendesk when using RingCentral. Currently you can only specify the individual audio device.
1 vote -
Allow to switch to the old interface
Allow Admins to switch between the new and old interface.
15 votes -
To be able to receive forwarded calls from another user in MS Teams.
To be able to receive forwarded calls from another user in MS Teams.
2 votes -
SSO duplicate email
bility to received the duplicate email file on the other super admin on the account and not just on the main super admin
2 votes -
RingCentral App Live File Editor
When you share a file in RingCentral applications, the link or file will also update without reposting the same link or file. Please check the first 5 minutes of this youtube link :
2 votes -
Allow for Company name to be displayed on SMS
When sending out SMS display company name instead of just phone number.
2 votes -
RC for Salesforce - Auto Log Calls
if there is a caller can they create a new contact/automatic lead or call log? we would like each call to create task / logs even if the User is not logged into CTI
2 votes -
Edit RingCentral Custom Fields in SF
We do not use all the Custom Objects that are installed with the managed package, so the Custom Objects are taking up valuable resources. It would great if the we have the option to delete/remove the Custom Objects that are not needed, especially Custom Objects for Activities.
2 votes -
LMN landscape software adapter for App Connect
If ringcentral would communicate with the crm portion of LMN for landscape software to automatically add notes to customer profiles automatically.
1 vote -
Ability to View Itemized Bill on the Portal
It would be better to see the whole bill on the admin portal where it does not ask you to print it everytime you click the icon for viewing
2 votes -
Salesforce Flow Builder
Option to create a salesforce flow to send a text using Ring Central.
2 votes -
RC for Zendesk - Customizable Ticket Creation Feature
Allow user to customize or auto-assign to the agent who took the call on Zendesk
1 vote -
Ability to answer Google Verification Calls
We have identified an issue where our system does not fully support call validation from Google. The problem occurs because Google begins playing the validation code before the call is actually answered. This happens due to the greeting that RingCentral plays before the app or phone starts ringing, leading to the code being provided before the call is picked up.
6 votes -
Bulk MS teams Disconnect or Reconnect
Bulk Disconnection and Connecting MS Teams via Service Web or admin portal for Super admin.
9 votes -
super admin can get access to the voicemail of her user's extension member.
super admin can get access to the voicemail of her user's extension member.
12 votes -
Group text capability in Dynamics 365
In the RingCentral Dynamics 365 integration, we can only send SMS messages to contacts. If you add more than one destination phone number, the system sends the message as individual SMS'. Instead, we would like a group message to be created. This is possible in the RC mobile and desktop apps.
2 votes -
Infor Cloudsuite CRM
Please add the Infor Cloudsuite CRM
1 vote -
Integrate CRM system 'Charity Log'
Integrate 'Charity Log' CRM system with Ring Central
1 vote -
Enable user to have option to resize RC for Salesforce Dialer
Enable user to have option to resize RC for Salesforce Dialer
1 vote -
Presence Sync mapping in Teams integrations
If I'm in an external stakeholders meeting, I would want not only my RC for Teams App to show I’m busy, but also my Ring Central App. It should behave the same as if I was on a PSTN call.
Is there a reason why it doesn’t behave the same?
1 vote
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