1585 results found
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disable glip
I wanted to propose a feature enhancement for the RingCentral Apps. It would be beneficial if we could have an option in the Admin Portal to enable or disable the Glip messaging feature. This control could be restricted to Super Admins, ensuring that access to toggle this feature on or off is limited to those with the highest privileges.
I believe this addition would provide greater flexibility and control over messaging capabilities within our organization.
2 votes -
Answering Service
We would like to have an Answering Service in RingCentral; wherein, whenever we are unavailable, a group of employees in RingCentral will answer the call on our behalf.
2 votes -
SMS Automator opt in
Ability to check lthe ist of opt in numbers for SMS Automator in Rc desktop app / web app
1 voteThis feature was implemented in our core product. SMS will be blocked to numbers on the opt-out list.
For greater consent management control, look at Enhanced Business SMS powered by BeeTexting,
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MS Teams dial pad
Ability to use both native direct routing and embedded app feature without compromising the dialpad of embedded app
1 vote -
Sync Analytics detailed reports to Hubspot
Need to sync all detailed information of RC Analytics in Hubspot Call Logs. For RC Analytics, we want to see the selected filter in RC Analytics to the Hubspot Analytics reports
2 votes -
SSO in RingCentral Sandbox environment
Request to have the capability to use SSO in RingCentral Sandbox Environment
2 votes -
Integrate Direct 3-Way Calling on Hubspot Platform
Currently, HubSpot does not support direct 3-way calling. To use this feature, HubSpot requires you to select the calling mode that directs the call to the RingCentral app, which has the 3-way calling functionality.
1 voteThe new native Hubspot integration now supports conference calling!
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Archiver account-wide set up
Option to set up the Archiver Account wide for all the admins on the account.
4 votes -
Salesforce call quality improvement
Ability to have an option to improve the quality of post call.
1 vote -
RingCentral Webinar for HubSpot
It would be great if we had an option to use RingCentral Central for Hubspot, just like with Salesforce. https://www.ringcentral.com/apps/office-at-hand/ringcentral-webinar-for-salesforce
6 votes -
Login in the RC phone using email
Login in the RC phone using email
2 votes -
Salesforce SMS
Ability to log SMS on RingCentral for Salesforce eventhough you are note logged in on the Salesforce and the auto ,og SMS is not turn on
2 votes -
Automatic Transcription for all calls
For people who have audio issues having the ability to review the call makes it easier for all of the Administrators to copy and paste the transcription and for people with auditory issues like hear or processing this could be a huge benefit for them. The current transcription will not record the entire call or evening download the entire call.
1 vote -
RingCentral for Google - Display the actual phone number as opposed to the CLID name.
There should be a way to have the RingCentral Google's History tab to show the customer's actual phone number as opposed to their caller ID name/contact.
2 votes -
RC for Salesforce implementation
I think a lot of the issues come from the integration not being used/coded to it’s fullest. Do you have teams dedicated to integration build-out (specifically for Salesforce implementation)? Either way, let me know and we can go from there!
2 votes -
Remove Log-in Limit for RingCentral Phone app
Customer has done de-authorizing their phone app multiple times and when they are logging in to the same device, it is giving them 'Limit Reached'. They wanted to have this removed as for the limit so they can use the phone app without any issues.
1 vote -
RingCentral for MS Teams (Remove unnecessary email addresses sync to Embedded app)
Using RingCentral for MS Teams integration, there must be a feature that will allow end users to remove unnecessary email addresses sync to the Embedded app
2 votes -
RC for Salesforce - Automated SMS
If there is a way to automatically send text messages through Ring. I was told by SF that there should be an integration to use.
3 votes -
RC for Salesforce - Click to Dial for Custom Component / Records
needs to know if we have a way to enable to Click to Dial feature in their SF custom component
1 vote -
2 votes
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