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1400 results found

  1. Clio integrations to RingCentral

    Ability to integrate the Clio CRM to RingCentral platform without using Unified CRM to avoid the setup process in the browser extension.

    3 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  2. Allow to switch to the old interface

    Allow Admins to switch between the new and old interface.

    14 votes
    6 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. New template for Workflow Builder

    auto sms reply to received voice mail. Such as "We have received your voice mail and should be responding within 4 working hours."

    2 votes
    New  ·  0 comments  ·  Other  ·  Admin →
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  4. Salesforce Flow Builder

    Option to create a salesforce flow to send a text using Ring Central.

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  5. RC Automator - Automatic Turn Off Workflow

    I need the RC to automatically shut off and NOT contact customers before or after the hours of 9am to 9pm central time

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  6. Mycase

    Sync call to timekeeping mechanism automatically

    3 votes
    New  ·  1 comment  ·  Integrations  ·  Admin →
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  7. Dynamics calling mode

    Add MS Teams Embedded app as option on the dropdown of calling mode of RingCentral for Dynamics

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  8. RingCentral Video recorded meeting option to download only audio meeting

    RingCentral Meeting has option to download only the audio recording in a recorded meeting. This is a feature gap in RingCentral Video.

    2 votes
    New  ·  0 comments  ·  Other  ·  Admin →
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  9. Call forwarding in RingCentral for Outlook

    I’d like to suggest a new feature for the RingCentral integration with Microsoft Outlook. It would be incredibly helpful if users could manage their call forwarding settings directly within the Outlook interface.

    Right now, managing call forwarding requires switching back and forth between RingCentral and Outlook, which can disrupt workflow. If we could set up and adjust call forwarding settings right from Outlook, it would make the process much easier and more efficient.

    The idea is to have an intuitive interface for call forwarding settings within the RingCentral tab in Outlook, similar to what’s available in the RingCentral app. It…

    5 votes
    New  ·  1 comment  ·  Integrations  ·  Admin →
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  10. Microsoft PowerBi

    Can we have a something that takes the data from calls, and imports it into Power Bi? the current reporting dashboard is ok, But the ability to import that into Power Bi would be great!

    10 votes
    New  ·  0 comments  ·  APIs  ·  Admin →
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  11. Archiver - SMS Content

    Our archive provider is Smarsh. Why do some RingCentral direct messages show in the archive with the email addresses of the sender/recipient, while other messages show only the 10-digit phone number? Finding content by searching the email address is preferable for us. The phone numbers tend to be reused as staff come and go from the company, so they are dynamic, but email addresses are never reused. Is there a way to have all messages sent to the Archive labeled with the email address?

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  12. Transferred calls returned to transferor if the receiving extension does not answer.

    Transferred calls returned to transferor if the receiving extension does not answer.
    For example, Extension 1000 transfers call to Ext. 1007 - Ext. 1007 does not answer. Call gets returned to Ext. 1000.

    1 vote
    New  ·  0 comments  ·  Developer Platform  ·  Admin →
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  13. RingSense Interactions Tab

    RingSense does not have the ability to view the interactions for a single user. It would be helpful to include the internal calls to the ALL interactions tab instead of the My Interactions Tab only.

    1 vote
    New  ·  0 comments  ·  Developer Platform  ·  Admin →
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  14. Group text capability in Dynamics 365

    In the RingCentral Dynamics 365 integration, we can only send SMS messages to contacts. If you add more than one destination phone number, the system sends the message as individual SMS'. Instead, we would like a group message to be created. This is possible in the RC mobile and desktop apps.

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  15. Infor Cloudsuite CRM

    Please add the Infor Cloudsuite CRM

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  16. Let's say I have four lines in my phone. If I make a call from the first line, the customer should see the number of group one. If I make a

    Let's say I have four lines in my phone. If I make a call from the first line, the customer should see the number of group one. If I make a

    1 vote
    New  ·  0 comments  ·  Developer Platform  ·  Admin →
    How important is this to you?

  17. Integrate CRM system 'Charity Log'

    Integrate 'Charity Log' CRM system with Ring Central

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  18. Enable user to have option to resize RC for Salesforce Dialer

    Enable user to have option to resize RC for Salesforce Dialer

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  19. Presence Sync mapping in Teams integrations

    If I'm in an external stakeholders meeting, I would want not only my RC for Teams App to show I’m busy, but also my Ring Central App. It should behave the same as if I was on a PSTN call.

    Is there a reason why it doesn’t behave the same?

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  20. to add more custom fields in RingCentral App Workspace Task

    Please give us option to add custom field in Workspace task

    3 votes
    New  ·  0 comments  ·  Developer Platform  ·  Admin →
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