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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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1420 results found

  1. Send bulk SMS using RC for Hubspot

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  2. Ability to record all calls in Hubspot by using Hubspot recording ability even ACR is not available/ enable on RingCentral side

    1 vote
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  3. Would it be possible for RingCentral (HubSpot) to automate call dispositions, meeting types, and call outcomes? JustCall seems to offer this functionality, and implementing something similar could enhance efficiency and save time for users.

    2 votes
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  4. Caller phone number will show when the call is transferred to another extension or department

    18 votes
    3 comments  ·  Other  ·  Admin →
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  5. it would be great if we can push attributes to RC from our IdP using SSO to assign users to sites, groups, call queues etc.
    if we can push attributes from our IdP to RC and users would be assigned based on their attributes from the IdP we can automated users queue assignment sites assignment etc all via the SSO connection, which would save a lot of time of manually manage the users and assignments.

    1 vote
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  6. For Engage Digital Issue: email is pushed to the agent, but they can not respond as they no longer have access to the channel.

    • Add an action to perform another check so it will not be pushed to that agent, who then has to transfer
    1 vote
    New  ·  0 comments  ·  Developer Console  ·  Admin →
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  7. Ability to Retroactively log a call on App connect more than 100 calls.

    1 vote
    How important is this to you?

    App Connect as you know can retroactively log the last 100 calls. After that, calls can be logged manually. We will consider this feature, but there are a number of concerns related to performance, and allowing users to elect how many calls to log. 

  8. 10 votes
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  9. Since the business is adding an existing device to their RingCentral account, it would be very helpful if there's some sort of Flag or Warning that will show on the actual desk phone when they add it to their RingCentral account that will tell them the device is already registered on another account instead of them calling support. It will save more time for them instead of trying to register a device that cannot be registered since it is already added to a different account.

    9 votes
    New  ·  1 comment  ·  Other  ·  Admin →
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  10. I would like to see my Gmail Calendar in Ring Central

    1 vote
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  11. Allows Google users signed in to Outlook to schedule a meeting using RingCentral for Scheduler

    2 votes
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  12. Enable users to create a "Follow-up" call task similar to Hubspot's task feature

    1 vote
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  13. Create an option to enable/disable recording announcement for Hubspot new native integrations

    1 vote
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  14. Ability to edit settings of Salesforce even without Salesforce admin access

    1 vote
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  15. Project management- better functionality to track users tasks and workflows - look at Monday.com clickup or Trello as examples Need a time tracking feature to manage tasks of staff

    2 votes
    New  ·  1 comment  ·  Developer Console  ·  Admin →
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  16. Ability to receive SMS notification in RC for Hubspot and click to Dial using RC native app for Hubspot

    1 vote
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    1. Seamless Communication & Job Management
      Integrating RingCentral’s voice, messaging, and video tools with Markate’s customer scheduling and field service tools allows users to manage all customer interactions and jobs from a single platform, reducing app-switching and human error.

    2. Enhanced Customer Experience
      Customer call and message history can be automatically linked to their profiles in Markate. This enables businesses to deliver more personalized and responsive service, building stronger client relationships.

    3. Operational Efficiency
      Field staff can initiate and receive calls via RingCentral directly within Markate, while automated workflows (e.g., creating jobs from missed calls) save time and reduce follow-up delays.

    4. Unified Reporting…

    1 vote
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  17. Problem Statement: Currently, the SSO Enable toggle switch is visilbe to all users regardless of their roles. This can create confusion for users who do not have the permission to modify these settings and may propose a risk for accidential misconfigurations.

    Proposed Solution: Introduce a role base visibility logic for the SSO toggle, usign a user settings template to determine visibility based on specific role levels. This approach ensures that only the selected admins etc can view and manage the setting while hiding it from other users and provide more flexibility in managing roles.

    3 votes
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  18. A CRM Integration for BenefitZone (Gen4 is it's legacy name) would be huge for insurance brokers. It's one of the top-used and oldest used CRM for employee benefit insurance brokers. https://www.benefitzone.com/

    1 vote
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  19. My partner has numerous dental clinic customers who utilize Dentrix Dental Software. Developing a prebuilt integration for this software would significantly facilitate our promotion of RingCentral to these clients, as they would not need to incur additional costs for developer-led integration.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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