1445 results found
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Need Account Federation supported in RC for Google
The request is for Account Federation for the Google Chrome App so the directories can be integrated as it is in other RC Apps.
1 vote -
Remove/disable the "delete post" option in more
When you click the 3-dots when hovering over the time, you are given the option to delete your message. Make this setting optional or give the ability to disable this option.
1 vote -
text message automation
please make text automation work flow happen in salesforce!!
5 votes -
Zendesk Integration to show IVR/dialed number info
Request is for an expansion on the Zendesk integration to show what number the customer dialed and what the customer picked during IVR. If various companies were merged and customers can call different numbers depending on product, then can pick the reason for their call. The called employee currently has to ask all these questions again and has no idea what the customer called and why.
6 votes -
Transferring messages thread from SMS Magic to Ring Central and Integration of RingCentral SMS History with zoho
Transferring messages thread from SMS Magic to Ring Central so that it's easier for us to track information and details we've had with our patients.
2 votes -
PLEASE remove the orange incoming call box in Pipedrive
Anytime an incoming call comes in through my RingCentral App for a customer already in our system, an orange screen will come in from the left on Pipedrive and cover the current file I am working on. See attached. It's very frustrating. I first reached out to RingCentral who told me to contact Pipedrive only for them to tell me it was a developer problem on the RingCentral side as they don't have access to the program integration. I would like the option to disable this feature as it's very annoying and often times throws my team off from what…
1 vote -
Add New Contact Via Zapier
It would be useful to automatically add a new contact into a ring central account via Zapier rather than having to manually add that contact.
1 vote -
integrate glip w/ ticktick
Integrate tasks with ticktick projects app.
1 vote -
Salespype CRM integration
Would allow calling functionality to the CRM.
1 vote -
Watch party, integrate Steaming apps into the product and people from anywhere watch together.
Watch party, integrate Steaming apps into the product and people from anywhere watch together be it games, movies and shows.
1 vote -
Take Microsoft Teams Location for 911 calls on your direct routing solution
If you decide to use Microsoft Teams interface with Direct routing , 911 nomadic no longer works. But Teams can pass the data to Ring Central or other direct routing connection in case of 911 call. Without it Teams as a client is useless and shouldn't be sold.
2 votes -
1 vote
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RingCentral Sync with Salesforce Contacts
I am requesting an option to sync RC with Salesforce so, that all of the contacts from Salesforce (Jungo) sync with RC automatically as added. To do this as an import periodically is timely but, if able to sync automatically just as you are able to call from RC via Jungo, it would only make sense that the contacts would automatically sync to RC app as well. Thank you Chris
29 votes -
RingCentral Outlook plugin for Mac
Why is there no RingCentral for Outlook plugin for Mac.
4 votes -
Add "Zoho WorkDrive" app to RingCentral Archiver App integrations
As you already integrate with Zoho CRM, Zoho Desk, Zoho Recruit, Zoho Bigin, Zoho Mail, Zoho Cliq, it seems like a natural progress to support archive to Zoho WorkDrive, as usually when customer use Zoho apps, they are typically invested in the whole Zoho platform of apps.
3 votes -
EPIC integration for RingEX
Many customers need integration EPIC.
13 votesThis has been solved with our integration with SpinSci.
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Need a click to dial feature for the RC for Google Chrome Extension
The request is for a click to dial feature for the RC for Google Chrome extension.
5 votes -
Sync MS teams Call logs to RC call logs
Requesting feature to sync MS teams Call logs to RC call logs , so that whatever settings has beens set to MS teams will also tell the Call logs from RC call logs, for example user from MS teams placed status to dnd and all calls should be routed to voicemail as he sets settings to MS Teams allow voicemail, which means RC system and call logs will detect the MS teams app that user was on DND and the call logs of RC system should be showing sent to voicemail and not call connected.
2 votes -
Care Stream dental Software integration
We are a dental office using Care Stream Dental Practice Works and would like our software to integrate with RingCentral so we can import cell numbers and appoint date & time without having to type all this information.
1 vote -
Call Queue and Transferring calls to multiple companies.
My company transfers our calls to different partners, let's say in this case Company 1 and Company 2. I want to be able to call ONE RC number and yoru system decides what company the call would be transferred to based on rules and parameters I set within Company 1 and Company 2. Examples of the rules or parameters would be Hours of Operations, State the company works in, amount of leads I want to send this specific copmany (ie. 1 leads per hour or 10 leads per day, 100 leads per month). Company 1 and Company 2 SHOULD be…
1 vote
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