1585 results found
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Integration with Smart Funnels Pro
Add Smartfunnelspro to your approved apps: https://smartfunnelspro.com/
5 votes -
Bulk Edit of Users for Integrated Microsoft Teams
We'd like to request the ability to use the Bulk Edit feature for user management in environment integrated with Microsoft Teams. Currently, since SCIM is enabled, Bulk Edit is disabled, which significantly limits our ability to manage users efficiently.
Even with SCIM enabled, there should be an option for admins to perform bulk edits when needed. Introducing this capability would greatly improve administrative efficiency and enhance the overall user management experience.
2 votes -
OAuth for other M365 Integrations
Add OAuth Authentication for Microsoft Teams Presence Sync, Microsoft Teams Direct Routing, and Microsoft 365 contact sync. This can reduce the number of enterprise applications in the Entra (Azure AD) portal and consolidate all required permissions under one app registration in a single location, making management and implementation easier. It will also reduce the requirement of having a global admin authenticate each application separately.
The permissions required by each enterprise application, such as the RingCentral Presence Sync Service (Teams embedded app) or Calendar Service (Contacts Sync), are already documented under each application. Those same permissions can be granted under a…
1 vote -
Support multiple logins in RC app if user has multiple RC accounts for MS Teams
Enable to support multiple logins in RC app if user has multiple RC accounts, and Add RCV link to the Microsoft bookings hosted on websites
1 vote -
Turn off the park location tone
Have an option to turn off or change the park location tone/ring tone when the call is on park.
1 vote -
Force a number associated with multiple contacts to display as a Department or Site
Currently, if a phone number is associated with multiple contact records, the application will show all contacts linked to the same number without any filtering.
We are looking for a way to force a number associated with multiple contacts to display as a Department or Site number during dialing.
4 votes -
HV SMS - Enable to send up to 29k SMS
Enable to send up to 29k sms messages
2 votes -
Text message templates in RingCentral for HubSpot CTI
Looking for an option to have the 'Text message template' or 'Use template' when sending SMS using the RingCentral for HubSpot CTI.
Currently, this feature is not yet available in the integration. It is only visible in RingCentral standalone application.
2 votes -
SSO log in
Option to sign in directly to app.ringcentral.com or RC app via IDP-initiated SSO
1 vote -
Report to Track User Activity on Integrated Cloud Apps (Dropbox, Google Drive, Box) in RingCentral
We need to know has any user's used the Dropbox, Google Drive, Box, etc apps that are integrated into Ringcentral
We are needing to know is there a report that can be pulled by your Team or our Admin portal1 vote -
Options to call or SMS by hovering on a Phone number
Kreg wants to have the possibility to hover over a number and be presented with the chance to call or send SMS, which was with the RingCentral for HubSpot extension.
He is gutted that he has to navigate a few steps before calling a contact or sending an SMS.
He says this makes things more complicated.
2 votes -
RC Personal Contacts in RC App Connect (PipeDrive)
Ability to use Personal Contacts in RC App Connect for PipeDrive
2 votes -
RingCentral to be default text/sms messaging app on android
allow RingCentral app to be on the list of messaging apps on Android devices with ability to chose as default
1 vote -
Salesforce Mobile
Enable users to log calls through SF Mobile, the same as the web version
1 vote -
Park Call Key Option for RingCentral for Salesforce
Similar to the RingCentral app and phone app provide a button within the RingCentral for Salesforce that will allow users to quickly park calls and pick up parked calls.
11 votes -
Salesforce integration ringer
SPOG allows the splitting of audio devices. I wish the SF connected did the same. We are an inbound shop with peaky traffic, and would really appreciate a ringer. We could adjust tone and volume on - separate from the audio device / headset. There are cases when this would be helpful to increase or decrease ringer levels and tone.
1 vote -
Call waiting audio alert | RC for Teams Embedded App
Currently, we do not have an option to disable the 'Call waiting audio alert' in RC for Teams Embedded App.
The only option available is to enable/disable the 'Call waiting' option.
2 votes -
Automatically Add Lead Information to HubSpot and WebHooks when Calling through RingCentral
🔹Currently calling is going through Ringcentral between user and agent; and agent gets the info from user over call and than agent manually add that in hubspot as a lead
🔹I want to automate this
I want to know Can I do this using Webhook2 votes -
Integrate WhatsApp to MVP plans
It would be great if we had the option to integrate WhatsApp into MVP office plans.Currently, there is no direct way to integrate WhatsApp and their MVP account. The only way is by having a RingCX Digital account and connecting to WhatsApp. If they need help in setting up RingCX Digital account, they will have to reach out to their Account Manager or our Sales team.
73 votes -
New template for Workflow Builder
We need an email notification to the email address associated with the RingCentral user who sends an SMS with the body of the outgoing SMS included in the email (similar to the email notification that users receive for incoming SMS). Can this option be added through workflow builder?
1 vote
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